Look at the "Note" regarding 2720. That is telling you that an API attempting 
to set a source directory failed. The OS returned error 2 to that API 
internally. 2 = "The system cannot find the file specified.".

Are you running this MSI from a share? Are drives mapped differently for 
different users on the box? There are several hits on the internet for 1625 
errors, some seem to relate to installed KB stuff.

-----Original Message-----
From: tob...@gmx.net [mailto:tob...@gmx.net] 
Sent: Monday, August 16, 2010 12:55 AM
To: wix-users@lists.sourceforge.net
Subject: [WiX-users] MSI Error 1625 reasons?

Hello,
this is more an MSI than WiX related issue but I have seen many general MSI 
question with good answers, so I try this also.

I have an msi installation that exits with error 1625, but only on a small 
number of machines. The same installation file works well on all others.
Here is the relevant log file part (sorry for the german, it was a german OS 
where we have the problem):

MSI (s) (48:8C) [11:15:01:985]: Note: 1: 2343 
MSI (s) (48:8C) [11:15:01:985]: Entering 
CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (48:8C) [11:15:01:985]: Note: 1: 2720 2: 2 
MSI (s) (48:8C) [11:15:02:032]: Note: 1: 1729 
MSI (s) (48:8C) [11:15:02:032]: Product: MyProduct -- Configuration failed.

MSI (s) (48:8C) [11:15:02:032]: Das Produkt wurde durch Windows Installer neu 
konfiguriert. Produktname: MyProduct. Produktversion: 1.3.2.5. Produktsprache: 
1033. Erfolg- bzw. Fehlerstatus der neuen Konfiguration: 1625.

MSI (s) (48:8C) [11:15:02:032]: MainEngineThread is returning 1625
MSI (s) (48:68) [11:15:02:048]: No System Restore sequence number for this 
installation.
Systemrichtlinien verhindern diese Installation. Wenden Sie sich an den 
Systemadministrator.

So the error message is pointing to system policy, but so far we found no cause 
of the error.  We allready searched a lot, and even compared the "local 
security settings" with a machine were there is no error, but could not find 
any hint what change or "setting" causes this error.
It is also strange that reinstalling the os on a machine that has this error 
"fixed" the problem.

May be someone on the list had similar problems and found a solution for this 
or could give a pointer to the root cause of this error?

Best regards,
Tobias






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