You could find out what's causing the problem & fix it as those modules uninstall completely fine for hundreds if not thousands of other peoples products without any issue so it's highly likely the problem is being caused by your installer code.
Or you could remove the consumption of the VC++ merge modules from your package & bootstrap the redistributable before your package instead. Palbinder Sandher Software Deployment & IT Administrator T: +44 (0) 141 945 8500 F: +44 (0) 141 945 8501 http://www.iesve.com **Design, Simulate + Innovate with the <Virtual Environment>** Integrated Environmental Solutions Limited. Registered in Scotland No. SC151456 Registered Office - Helix Building, West Of Scotland Science Park, Glasgow G20 0SP Email Disclaimer -----Original Message----- From: Spencer Berry [mailto:sbe...@eidpassport.com] Sent: 29 July 2010 20:06 To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] Uninstall Error: Failed to find files withpattern: C:\WINDOWS\Installer\wix Thanks for the suggestion. I found that return value 3 happens during 'SxsUninstallCA' when it tries to remove the VC++ runtime libs. There are thousands of lines between action start and action ended for 'SxsUninstallCA', and I don't see anything obvious there. If I use Orca to remove SxsUninstallCA from the MSI file, then the fatal error during UN-install goes away. Of course that leaves the VC++ runtime libs installed. I'd like to figure out how to fix this, but I don't have any ideas. Any other suggestions? Thanks, Spencer -----Original Message----- From: Blair [mailto:os...@live.com] Sent: Wednesday, July 28, 2010 6:48 PM To: 'General discussion for Windows Installer XML toolset.' Subject: Re: [WiX-users] Uninstall Error: Failed to find files with pattern: C:\WINDOWS\Installer\wix The error is before that point in the log. Look for a line where some action is said to return a "3". -----Original Message----- From: Spencer Berry [mailto:sbe...@eidpassport.com] Sent: Wednesday, July 28, 2010 2:37 PM To: wix-users@lists.sourceforge.net Subject: [WiX-users] Uninstall Error: Failed to find files with pattern: C:\WINDOWS\Installer\wix I'm new to WIX, and I've inherited a project that uses WIX for building the installer. During UN-install, the installer ends with a message that it has ended prematurely due to an error. Looking into the Installer Debug/Log file I see the following messages: Action 10:35:31: RollbackCleanup. Removing backup files MSI (s) (48:C8) [10:35:31:187]: Creating MSIHANDLE (1417) of type 790536 for thread 2248 MSI (s) (48:4C) [10:35:31:187]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI55.tmp, Entrypoint: CommitCAScriptCleanup MSI (s) (48!74) [10:35:31:609]: Creating MSIHANDLE (1418) of type 790531 for thread 1652 CommitCAScriptCleanup: Error 0x80070002: Failed to find files with pattern: C:\WINDOWS\Installer\wix{5A3CBF39-6DE3-4B2B-A1EA-642669BBD3DC}.*.??? Does anyone know what this means? Maybe I need to include more info. In one of the wxs files, the ID number show in the above error message appears: <Product Name="MyProduct" Id="{5A3CBF39-6DE3-4B2B-A1EA-642669BBD3DC}" Language="1033" Codepage="1252" Version="$(var.ProductVersion)" Manufacturer="MyCompany" UpgradeCode="{E4017676-BD94-4357-89FE-A42920E01D10}"> Do I need to include any other info here? Thanks, Spencer ------------------------------------------------------------------------ ---- -- The Palm PDK Hot Apps Program offers developers who use the Plug-In Development Kit to bring their C/C++ apps to Palm for a share of $1 Million in cash or HP Products. Visit us here for more details: http://p.sf.net/sfu/dev2dev-palm _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------ ------ The Palm PDK Hot Apps Program offers developers who use the Plug-In Development Kit to bring their C/C++ apps to Palm for a share of $1 Million in cash or HP Products. Visit us here for more details: http://p.sf.net/sfu/dev2dev-palm _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------ ------ The Palm PDK Hot Apps Program offers developers who use the Plug-In Development Kit to bring their C/C++ apps to Palm for a share of $1 Million in cash or HP Products. Visit us here for more details: http://p.sf.net/sfu/dev2dev-palm _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ The Palm PDK Hot Apps Program offers developers who use the Plug-In Development Kit to bring their C/C++ apps to Palm for a share of $1 Million in cash or HP Products. Visit us here for more details: http://p.sf.net/sfu/dev2dev-palm _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
