Some more info. The problem seems to go away if I move RemoveExistingProducts to after InstallInitialize. I currently have it before CostInitialize, because otherwise downgrades don't work properly.
Rob On 12/07/2010 09:28, Rob Hamflett wrote: > I've got a customer reporting installation failures. In fact, msiexec.exe is > crashing. The log > indicates that this is happening during RemoveExistingProducts: > > MSI (s) (4C:98) [16:40:21:030]: Doing action: RemoveExistingProducts > Action 16:40:21: RemoveExistingProducts. Removing applications > Action start 16:40:21: RemoveExistingProducts. > MSI (s) (4C:98) [16:40:21:030]: Internal Exception during install operation: > 0xc0000005 at 0x3FE7C35A. > MSI (s) (4C:98) [16:40:26:796]: Crash report directed to WER. > MSI (s) (4C:98) [16:40:26:796]: Internal MSI error. Installer terminated > prematurely. > > There was no prior version installed and FindRelatedProducts did not result > in the associated > property from the Upgrade table being set. This product has been installed > successfully by many > people on all kinds of hardware/OSs. I used Orca to take out the > FindRelatedProducts and > RemoveExistingProducts actions, and that installed fine. The user has > Windows XP 32-bit and Windows > Installer 4.5. Has anyone come across this before? > > Thanks, > Rob > > > ------------------------------------------------------------------------------ > This SF.net email is sponsored by Sprint > What will you do first with EVO, the first 4G phone? > Visit sprint.com/first -- http://p.sf.net/sfu/sprint-com-first ------------------------------------------------------------------------------ This SF.net email is sponsored by Sprint What will you do first with EVO, the first 4G phone? Visit sprint.com/first -- http://p.sf.net/sfu/sprint-com-first _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
