Thanks Rahul, let me know if you can identify that. I am not familiar with that particular bug.
-----Original Message----- From: rahul.ekb...@sungard.com [mailto:rahul.ekb...@sungard.com] Sent: Friday, June 11, 2010 3:52 AM To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] VSTO excel Add in for all users Hi Bryan, Sorry for late reply. I was on leave. This problem is defiantly with office hot fix. On our customer side this problem is not exists because they have all latest office hot fixes. However we are still trying to find which hot fix solves this issue. Yes the hotfix is working fine on other OS and giving problem only on Windows 2008 R2 server. When desktop version is off, excel is crashing but making it ON I am able to see the COM add-in from Excel Options. However after selecting the COM add-in I am not able to see the add-in main menu on excel. I asked client to give me the list of all hot fixes and I am going to try one by one. If I found exact hotfix, I will let you know. Thanks, Rahul -----Original Message----- From: Bryan Reich [mailto:bryan.re...@microsoft.com] Sent: Thursday, June 03, 2010 9:12 PM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] VSTO excel Add in for all users Are you saying this part of it works on other OSes, just not on the 2008 R2 server, or is this a problem regardless of host environment? Does this happen only when the Desktop Experience feature is not turned on? -- Bryan -----Original Message----- From: rahul.ekb...@sungard.com [mailto:rahul.ekb...@sungard.com] Sent: Thursday, June 03, 2010 7:06 AM To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] VSTO excel Add in for all users Hey Thanks Bryan, Now after making changes and installing kb976477 I am able to see add-in in excel-add-in option however it is giving me another problem, it is disappearing menu add-in from excel menu bar. To resolve this I added kb980210 but it not working. So currently I am struggling to bring the add-in menu on menu bar. Thanks, Rahul -----Original Message----- From: Bryan Reich [mailto:bryan.re...@microsoft.com] Sent: Wednesday, June 02, 2010 4:37 PM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] VSTO excel Add in for all users Thanks for your patience. I think we have found the problem and it is a known issue. That KB patch had an additional fix for an issue unrelated to VSTO add-ins that had a flaw on systems that did not have the Windows Desktop Experience feature turned on. I believe this is what you are seeing. The solution is either to turn the Desktop Experience feature on, or to reference these following patches that resolved the issue: http://support.microsoft.com/kb/980210 See also: http://blogs.technet.com/b/office_sustained_engineering/archive/2010/03/ 11/issues-with-office-after-installing-kb977724.aspx http://support.microsoft.com/kb/976811 Let me know if that solves your problem. -- Bryan -----Original Message----- From: rahul.ekb...@sungard.com [mailto:rahul.ekb...@sungard.com] Sent: Wednesday, June 02, 2010 11:11 AM To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] VSTO excel Add in for all users Hi Bryan, Any update on this issue? Thanks, Rahul -----Original Message----- From: rahul.ekb...@sungard.com [mailto:rahul.ekb...@sungard.com] Sent: Tuesday, June 01, 2010 8:51 PM To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] VSTO excel Add in for all users Hi Bryan, Thanks for reply. I checked on XP, the hotfix works properly and after changing EnableLocalMachineVSTO = 1 in registry key the add-ins are visible for other users too. It means our Wix installer working properly. Now the main problem is with only the Hotfix on windows 2008 server R2 64 bit. If the hotfix manage to work then our problem will solve. Now this is the actually scenario. On VM we have Windows 2008 server R2 (64 bit) Office 2007 with SP2. If I run excel it works fine. Installed mentioned hot fix and after that I am not able to open excel These are the error details Problem signature: Problem Event Name: BEX Application Name: EXCEL.EXE Application Version: 12.0.6425.1000 Application Timestamp: 49d64dd6 Fault Module Name: unknown Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 00000000 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7600.2.0.0.274.10 Locale ID: 1033 Additional information about the problem: LCID: 1033 Brand: Office12Crash skulcid: 1033 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 <https://webmail.sungard.com/exchweb/bin/redir.asp?URL=http://go.microso ft.com/fwlink/?linkid=104288%26clcid=0x0409> If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Upto this point we don't have any COM add-in. If I follow the same steps on XP it works perfectly. Thanks, Rahul ________________________________ From: Bryan Reich [mailto:bryan.re...@microsoft.com] Sent: Tue 6/1/2010 5:43 PM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] VSTO excel Add in for all users I don't mean you have to create an installer specially just for the VSTO part, I simply mean you have to have an installer to write the proper registry keys and can't use VSTO Installer's default behavior. You are welcome to have the installer do more work than just installing the add-in. When you said before that you didn't have any COM add-ins installed with your Excel that was reproing the crash, it wasn't clear to me whether you meant that there were no add-ins installed at all (including VSTO add-ins) or whether you were just referring to COM add-ins. In the crashing scenario is the add-in you are developing installed and executing? The VSTO folks I asked about the patch said that they have had issues where folks had trouble installing the patch due to missing prereqs, but it sounds like you successfully installed the patch. They thought if it was crashing post-patch that it was likely the add-in solution. I just wanted to make sure I understood the environment correctly. -- Bryan -----Original Message----- From: rahul.ekb...@sungard.com [mailto:rahul.ekb...@sungard.com] Sent: Tuesday, June 01, 2010 1:16 PM To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] VSTO excel Add in for all users Hi, Also please check this .wxs file and let me know if I am doing anything wrong. Still I need to create separate installer for the same? Thanks, Rahul -----Original Message----- From: rahul.ekb...@sungard.com [mailto:rahul.ekb...@sungard.com] Sent: Tuesday, June 01, 2010 3:03 PM To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] VSTO excel Add in for all users Ok Thanks. I will wait for your reply. Thanks, Rahul -----Original Message----- From: Bryan Reich [mailto:bryan.re...@microsoft.com] Sent: Tuesday, June 01, 2010 1:25 PM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] VSTO excel Add in for all users Here is the response from the VSTO team. I'll see if I can make headway on the crash, though my day today is solidly booked. It might be tomorrow that I have progress on that front. ---- VSTO response ------- That's correct. The only way to install to all users is to use an MSI. All ClickOnce solutions (WinForms, WPF, Office, console apps, xbap, etc) only install for the current user. Saurabh expounds on how create an install for all users here: http://blogs.msdn.com/b/vsto/archive/2010/03/08/deploying-your-vsto-add- ins-to-all-users-saurabh-bhatia.aspx. m. ----------------------------- -- Bryan ________________________________________ From: rahul.ekb...@sungard.com [rahul.ekb...@sungard.com] Sent: Tuesday, June 01, 2010 9:23 AM To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] VSTO excel Add in for all users Hi, Please find the excel error. This error occurs when I starts excel. If I removed this hotfix excel opens properly. This is happening on clean machine without any com addin. We have office 2007 sp2. It shows excel.exe*32 in task manager. These are the error details Problem signature: Problem Event Name: BEX Application Name: EXCEL.EXE Application Version: 12.0.6425.1000 Application Timestamp: 49d64dd6 Fault Module Name: unknown Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 00000000 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7600.2.0.0.274.10 Locale ID: 1033 Additional information about the problem: LCID: 1033 Brand: Office12Crash skulcid: 1033 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt The OS and MS Office details are OS - Windows 2008 server R2 64 bit. Office - MS office 2007 with SP2 Also done registry changes suggested in http://support.microsoft.com/kb/976811/. Thanks, Rahul -----Original Message----- From: Bryan Reich [mailto:bryan.re...@microsoft.com] Sent: Tuesday, June 01, 2010 4:26 AM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] VSTO excel Add in for all users I will follow up on this when I get to the office tomorrow. I pinged the VSTO team for guidance and I haven't heard back from them yet. I believe the answer is that the VSTO installer component that ships with VSTO runtime only performs per user installs. I'm trying to confirm this. Anyone wishing to install their solution per machine must write their own installer that does so. Remember the assemblies installed have to have caspol run on them to give them proper permissions. The VSTO installer I *think* does this for you, but your custom installer would have to do that explicitly. If you are consistently seeing an Excel crash on Win 2008 installing that KB patch, this is something I would have to direct you to MS support for so it can be raised through the proper channels (perhaps it is a known issue that I am not aware of, they would know). If you don't already have a support agreement with MS, let me know. I have a way of helping you get the issue elevated without having to pay for the support call if it is a reproducable bug. When you say Excel doesn't boot, what precisely are the symptoms you are seeing? How are you trying to launch Excel? Have you tried any alternate methods? Are you seeing any UI at all before Excel shuts back down? If you open task manager, does the excel.exe process start when you attempt to launch it? If so, does it go away again, or does it just remaining as a running process but never show any UI? That patch should not have modified the registry or critical functionality at all, it just updates the core Office component that manages add-ins to start loading VSTO add-ins registered under HKLM. On the machines you are seeing this, do you have the add-in registered both under HKLM and HKCU, or does this repro even if you don't have a VSTO solution installed at all? Any info you can provide on specifics of machine state will help. -- Bryan ________________________________________ From: rahul.ekb...@sungard.com [rahul.ekb...@sungard.com] Sent: Monday, May 31, 2010 10:01 AM To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] VSTO excel Add in for all users Is there any solution? its really urgent. Thanks, Rahul ________________________________ From: rahul.ekb...@sungard.com [mailto:rahul.ekb...@sungard.com] Sent: Fri 5/28/2010 3:07 PM To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] VSTO excel Add in for all users I am using Office 2007. We found problem on Windows 2008 server after installing patch KB976477 excel not starts. I also created separate installer but it not installs the add in for all user. I am going to try HKLM\Software\Microsoft\Office\12.0\Common\General\EnableLocalMachineVST O = 1. Option Why the .vsto (Clickone deployment) not asks me the target dir? It directly installs in appdata\user\... Thanks, Rahul -----Original Message----- From: Bryan Reich [mailto:bryan.re...@microsoft.com] Sent: Friday, May 28, 2010 2:26 PM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] VSTO excel Add in for all users Which version of Office are you targeting? If it is Office 2003, it won't work. If it is Office 2007, HKLM VSTO add-ins were not supported when RTM shipped but were enabled later via an update (KB976477). Even if you have the update you have to explicitly enable HKLM registered VSTO add-ins by writing a registry key: HKLM\Software\Microsoft\Office\12.0\Common\General\EnableLocalMachineVST O = 1. Office 2010 supports them out-of-the-box. -- Bryan -----Original Message----- From: rahul.ekb...@sungard.com [mailto:rahul.ekb...@sungard.com] Sent: Friday, May 28, 2010 11:04 AM To: wix-users@lists.sourceforge.net Subject: [WiX-users] VSTO excel Add in for all users Hi, We are facing installation problem for VSTO excel add in on Windows 2008 server The addin we are registering is available only for admin user and not for non admin user. We changed the registration key from HKCU to HKLM still the add ins are not available. Is any one faced same problem? Also when I double click on .VSTO deployment file from non admin login it installs the addin into appdata\currentuser folder due this the applicaiton installed files are not available to this addin. I tried lots of option s - Import registry key - Changed wix script from HKCU to HKLM - Used .vsto deployment file. - And many other solutions from net So please let me know how to install my excel addin for all users. 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