That is bizarre. is it possible there is a transform or something adding
that row? "value 3" from the Windows Installer means failure so it's pretty
clear that thing is your problem. The question is what is adding it (and why
did it add a short file name that isn't).

On Fri, Jan 29, 2010 at 1:08 PM, Dave Mateer <dave_mat...@ntm.org> wrote:

> When trying to uninstall the previous version of our application, I receive
> the following error:
>
> > Error 1325. 'mFileBagIDE.dll' is not a valid short file name.
>
> Curiously, if the original installation DVD is in the drive, then there is
> no error.
>
> I checked through the entire MSI database of both my installer (generated
> by WiX), which is running RemoveExistingProducts, and the installer of the
> application being uninstalled (generated by InstallAware), and the text
> "mFileBagIDE.dll" appears nowhere in either.
>
> Checking the log, this is happening during the CostFinalize action. Some
> (hopefully) relevant log info, slightly scrubbed:
>
> > Action start 15:34:00: RemoveExistingProducts.
> > ...
> > MSI (s) (D8:64) [15:34:00:500]: PROPERTY CHANGE: Modifying SourceDir
> property. Its current value is
> 'C:\ProgramData\{67A24629-BC3D-4839-B306-8EEC8307E4EE}\'. Its new value:
> 'D:\MyApplication\data'.
> > ...
> > MSI (s) (D8:64) [15:34:00:546]: PROPERTY CHANGE: Adding TARGETDIR
> property. Its value is 'C:\'.
> > MSI (s) (D8:64) [15:34:00:546]: PROPERTY CHANGE: Adding P19C1C4DA_1
> property. Its value is 'C:\'.
> > MSI (s) (D8:64) [15:34:00:553]: Note: 1: 1325 2: mFileBagIDE.dll
> > MSI (s) (D8:64) [15:34:00:553]: Note: 1: 2205 2:  3: Error
> > MSI (s) (D8:64) [15:34:00:553]: Note: 1: 2228 2:  3: Error 4: SELECT
> `Message` FROM `Error` WHERE `Error` = 1325
> > MSI (c) (04:50) [15:34:00:558]: Font created.  Charset: Req=0, Ret=0,
> Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
>
> > Error 1325. 'mFileBagIDE.dll' is not a valid short file name.
> > MSI (s) (D8:64) [15:34:01:412]: Note: 1: 2205 2:  3: Error
> > MSI (s) (D8:64) [15:34:01:412]: Note: 1: 2228 2:  3: Error 4: SELECT
> `Message` FROM `Error` WHERE `Error` = 1709
> > MSI (s) (D8:64) [15:34:01:412]: Product: MyApplication -- Error 1325.
> 'mFileBagIDE.dll' is not a valid short file name.
> >
> > Action ended 15:34:01: CostFinalize. Return value 3.
> > Action ended 15:34:01: INSTALL. Return value 3.
> > ...
> > Property(N): P250DE232_2 = C:\Program Files\MyCompany\MyApplication\APT
> Book Internal Data
> > Property(N): P250DE232_1 =
> D:\MyApplication\data\APTBook\mFileBagIDE.dll\bag\
> > Property(N): P9973F805_2 = C:\Program Files\MyCompany\MyApplication\APT
> Book Internal Data\MyApplication Pictures
> > Property(N): P9973F805_1 =
> D:\MyApplication\data\APTBook\mFileBagIDE.dll\bag\MyApplication Pictures
> > Property(N): PF2C686EF_2 = C:\Program Files\MyCompany\MyApplication\APT
> Book Internal Data\MyApplication Thumbnails
> > Property(N): PF2C686EF_1 =
> D:\MyApplication\data\APTBook\mFileBagIDE.dll\bag\MyApplication Thumbnails
>
> When we remove that "APT Book" stuff from the installer, everything works
> fine. In InstallAware, this is a "Copy Local File" action.
>
> The problem is, this old installer is already deployed, so we need a way
> (if possible) to cleanly uninstall. For those interested in StackOverflow
> reputation, this question is posted at
> http://stackoverflow.com/questions/2155477/uninstall-error-if-original-install-dvd-is-not-in-drive/2162714
>
> Dave
>
>
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-- 
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