Thanks for the pointer to the log. FindRelatedProducts was failing because my 
install was per-user and the previous was per-machine. Fixed that, and got past 
that problem. Now the uninstall is starting but failing. So I'll probably be 
posting again soon.... Thanks!

------------------------------
From: Rob Mensching <r...@robmensching.com>
Subject: Re: [WiX-users] Removing previous version of application that was 
installed from other installer sof
To: "General discussion for Windows Installer XML toolset." 
<wix-users@lists.sourceforge.net>
Message-ID: <6bb2d62c1001280729g5364a87bnb3fd83bce15da...@mail.gmail.com>
Content-Type: text/plain; charset=UTF-8

No, for a major upgrade the Product/@Id must be different.

It appears that your authoring is correct. At this point, I'd fall back to
looking at the verbose log file and double checking the UpgradeCode GUIDs
everywhere. Since your using lots of preprocessor variables, I'd also
carefully look at the generated MSI to make sure it had all the right values
everywhere.

My guess is that there is some subtle (a typo or something) that is hiding
the problem.

<snip />


> -----Original Message-----
> From: Dave Mateer [mailto:dave_mat...@ntm.org]
> Sent: Thursday, January 28, 2010 7:49 AM
> To: wix-users@lists.sourceforge.net
> Subject: [WiX-users] Removing previous version of application that was
> installed from other installer software
>
> We are moving our installer generation to WiX. Unfortunately, we delayed on
> this too long and we now find ourselves needing to switch *NOW* because we
> have pretty much hit a brick wall with our current installer software and
> there is no fix coming from the company. So, expect several questions in the
> days ahead. I've used WiX on small projects many times, but this is
> definitely going to be orders of magnitude more complicated. I appreciate
> the expertise of the community!
>
> My first question is: what do I need to do to remove the previous version
> of the application (generated from the other installer) using my WiX
> installer?
>
> <snip />
>

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