This doesn't sound like a WiX or MSI issue. You should create a log file
using the '/lvx* c:\out.log' and read the log to make sure the correct
username and password are being set.

Also, make sure the user name has the domain before it (e.g.
"mydomain\myusername")

Brian Rogers
"Intelligence removes complexity." - Me
http://blogs.msdn.com/icumove <-- NEW


On Tue, Jan 12, 2010 at 5:53 PM, Rama Krishna Duddu (Infosys Technologies
Ltd) <v-ram...@microsoft.com> wrote:

> Hi,
>
> I have updated the wix file (.wxs file) with current user id (Account) and
> password  in <ServiceInstall> section and am able to install the msi file
> with my login credentials few days back.
>
> But now as my login credentials are changed (i.e. password changed). So I
> updated the wix file accordingly i.e. changed the Password in
> <ServiceInstall> section. With this change I am unable to install the msi.
>
> Error shown in Event Viewer was : "Logon failure: unknown user name or bad
> password." But actually the user name and password are correct. Is there any
> other issue which preventing me to install with new credentials?
>
> Thanks,
> Rama Krishna Duddu
>
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