Have you got an embedded UI handler? The log seems to be saying that you have, and that Windows sent it a INSTALLMESSAGE_RMFILESINUSE message, and got an error result, an invalid return value.
Phil Wilson -----Original Message----- From: Adriana Rodean [mailto:adrya1...@gmail.com] Sent: Thursday, December 17, 2009 9:48 PM To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] Service uninstall fails in Win 7 from Control Panel I attached the logo of this issue, maybe will be more helpful... MSI (s) (E0:C8) [15:17:20:828]: Doing action: InstallValidate MSI (s) (E0:C8) [15:17:20:828]: Note: 1: 2205 2: 3: ActionText MSI (s) (E0:C8) [15:17:20:839]: PROPERTY CHANGE: Deleting MsiRestartManagerSessionKey property. Its current value is '6a7f084665b313448b68c9b2d8f30a10'. MSI (s) (E0:C8) [15:17:20:840]: Note: 1: 2205 2: 3: Dialog MSI (s) (E0:C8) [15:17:20:840]: Feature: MyFeature; Installed: Local; Request: Absent; Action: Absent MSI (s) (E0:C8) [15:17:20:840]: Component: MyComponent; Installed: Local; Request: Absent; Action: Absent MSI (s) (E0:C8) [15:17:20:840]: Note: 1: 2205 2: 3: Registry MSI (s) (E0:C8) [15:17:20:840]: Note: 1: 2205 2: 3: BindImage MSI (s) (E0:C8) [15:17:20:840]: Note: 1: 2205 2: 3: ProgId MSI (s) (E0:C8) [15:17:20:840]: Note: 1: 2205 2: 3: PublishComponent MSI (s) (E0:C8) [15:17:20:840]: Note: 1: 2205 2: 3: SelfReg MSI (s) (E0:C8) [15:17:20:840]: Note: 1: 2205 2: 3: Extension MSI (s) (E0:C8) [15:17:20:840]: Note: 1: 2205 2: 3: Font MSI (s) (E0:C8) [15:17:20:840]: Note: 1: 2205 2: 3: Shortcut MSI (s) (E0:C8) [15:17:20:840]: Note: 1: 2205 2: 3: Class MSI (s) (E0:C8) [15:17:20:840]: Note: 1: 2205 2: 3: Icon MSI (s) (E0:C8) [15:17:20:840]: Note: 1: 2205 2: 3: TypeLib MSI (s) (E0:C8) [15:17:20:841]: Note: 1: 2205 2: 3: _RemoveFilePath MSI (s) (E0:C8) [15:17:20:846]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'. MSI (s) (E0:C8) [15:17:20:847]: Note: 1: 2205 2: 3: Registry MSI (s) (E0:C8) [15:17:20:847]: Note: 1: 2205 2: 3: BindImage MSI (s) (E0:C8) [15:17:20:847]: Note: 1: 2205 2: 3: ProgId MSI (s) (E0:C8) [15:17:20:847]: Note: 1: 2205 2: 3: PublishComponent MSI (s) (E0:C8) [15:17:20:847]: Note: 1: 2205 2: 3: SelfReg MSI (s) (E0:C8) [15:17:20:847]: Note: 1: 2205 2: 3: Extension MSI (s) (E0:C8) [15:17:20:847]: Note: 1: 2205 2: 3: Font MSI (s) (E0:C8) [15:17:20:847]: Note: 1: 2205 2: 3: Shortcut MSI (s) (E0:C8) [15:17:20:847]: Note: 1: 2205 2: 3: Class MSI (s) (E0:C8) [15:17:20:847]: Note: 1: 2205 2: 3: Icon MSI (s) (E0:C8) [15:17:20:847]: Note: 1: 2205 2: 3: TypeLib MSI (s) (E0:C8) [15:17:20:848]: Note: 1: 2727 2: MSI (s) (E0:C8) [15:17:20:920]: RESTART MANAGER: Will attempt to shut down and restart applications in no UI modes. MSI (s) (E0:28) [15:17:20:922]: EEUI - Invalid return value 4 for message type 419430400. MSI (s) (E0:28) [15:17:20:922]: EEUI - Embedded UI Handler returned ERROR_INSTALL_FAILURE MSI (s) (E0:C8) [15:17:21:016]: Note: 1: 1725 MSI (s) (E0:C8) [15:17:21:016]: Product: MyProduct -- Removal failed. On Thu, Dec 17, 2009 at 19:34, Adriana Rodean <adrya1...@gmail.com> wrote: > Hi, > > I tried to uninstall my service from Control Panel on a Win 7 machine > with UAC on, and it fails right after "Install validation. Validating > install..." > When i uninstall from the bootstrapper which executes the msi with > REMOVE="ALL" it uninstalls successfully. > On an XP machine works successfully both ways of uninstall. > > Here is my code: > > <File Id="WindowsService" Name="OPGateway.OPGatewayService.exe" > Source="..\..\..\..\.OPGateway.OPGatewayService\bin\Release\" > KeyPath="yes" /> > <ServiceInstall Id='MyServiceInstall' > Description='OnPremises Gateway service.' DisplayName='OnPremises > Gateway' Name='OPGatewayService' > ErrorControl='normal' Start='auto' Type='ownProcess' Vital='yes' > Account='NT AUTHORITY\NetworkService' /> > <ServiceControl Id="StartOPGatewayServiceControl" > Name="OPGatewayService" Wait="no" Start="install" /> > <ServiceControl Id="StopOPGatewayServiceControl" > Name="OPGatewayService" Stop="uninstall" Wait="yes" > Remove="uninstall"/> > > Any ideas? > Please help me fix this strange bug :(((( > > Thank you so much, > Adriana > ------------------------------------------------------------------------------ This SF.Net email is sponsored by the Verizon Developer Community Take advantage of Verizon's best-in-class app development support A streamlined, 14 day to market process makes app distribution fast and easy Join now and get one step closer to millions of Verizon customers http://p.sf.net/sfu/verizon-dev2dev _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users *** Confidentiality Notice: This e-mail, including any associated or attached files, is intended solely for the individual or entity to which it is addressed. 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