I definitely reviewed the tables for both my installer msi as well as my
patch msp while trying to figure out this problem.  I've never heard of
applying a patch using orca before though, I took at look but didn't see an
obvious way of doing this.  Could you let me know how to use orca to apply
the patch?  Also the issue extends beyond patching to include repairs and
uninstalls so I think the problem runs deeper than just how the patch is
applied.


Thomas Svare wrote:
> 
> Hello,
> 
> You may have already tried this but sometimes opening the msi and
> applying the patch with Orca can point out things that are buried in a
> verbose log like removing a component from a feature during a patch etc.
> 
> Thanks,
> Tom
> 
> -----Original Message-----
> From: XorPtr [mailto:reaper4...@gmail.com] 
> Sent: Thursday, December 10, 2009 12:00 PM
> To: wix-users@lists.sourceforge.net
> Subject: Re: [WiX-users] Patching problems with alternate directories
> 
> 
> All of the components are listed as:
> 
> Installed: Local; Request: Local; Action: Local.
> 
> 
> Blair-2 wrote:
>> 
>> What does the log say about the component statuses?
>> 
>> -----Original Message-----
>> From: XorPtr [mailto:reaper4...@gmail.com] 
>> Sent: Thursday, December 10, 2009 6:27 AM
>> To: wix-users@lists.sourceforge.net
>> Subject: Re: [WiX-users] Patching problems with alternate directories
>> 
>> 
>> Hey Blair-2, I'd be happy to share a log of the installation but
>> unfortunately I'm doing this for a company and I'm not allowed to post
> the
>> information for a log.  I've studied the logs myself during patching
> and
>> it
>> looks like it doesn't recognize that the install path is different
> from
>> C:\Program Files\Appname\etc.  What it ends up outputting is a list of
> the
>> files being installed by the patch but each one specifies To be
> installed;
>> Won't patch; No existing file.
>> 
>> If you're interested in a particular portion of the log file I might
> be
>> able
>> to show you by replacing the product and path information with
> fictional
>> data so you could see what might be the problem without my violating
> my
>> company's policies.
>> 
>> Thank for all your help so far!
>> 
>> 
>> Blair-2 wrote:
>>> 
>>> The location that the components you are patching are already
> installed.
>>> 
>>> Could you share a log that shows it not working in that circumstance?
>>> 
>>> -----Original Message-----
>>> From: XorPtr [mailto:reaper4...@gmail.com] 
>>> Sent: Wednesday, December 09, 2009 1:55 PM
>>> To: wix-users@lists.sourceforge.net
>>> Subject: Re: [WiX-users] Patching problems with alternate directories
>>> 
>>> 
>>> When you refer to the "currently installed location", are you
> referring
>>> to
>>> the location that my product installs to by default or the location
>>> selected
>>> by the user.  If the latter, then the patch should be installing to
> that
>>> location.
>>> 
>>> 
>>> Blair-2 wrote:
>>>> 
>>>> Are your patches MSP files performing either small updates or minor
>>>> upgrades? If so, the patch application won't let you patch anywhere
>>>> other
>>>> than the currently installed location since the keypath of the
>>>> components
>>>> can't be changed without a major upgrade.
>>>> 
>>>> -----Original Message-----
>>>> From: XorPtr [mailto:reaper4...@gmail.com] 
>>>> Sent: Wednesday, December 02, 2009 1:12 PM
>>>> To: wix-users@lists.sourceforge.net
>>>> Subject: [WiX-users] Patching problems with alternate directories
>>>> 
>>>> 
>>>> I've been having an issue with my WiX patch which I haven't been
> able to
>>>> find
>>>> any information for.  The company I work for wants to give users the
>>>> freedom
>>>> to install our product in a directory of their choice.  We've given
> the
>>>> installer a default directory which can be changed at install time
> by
>>>> the
>>>> user.  This has worked fine up until attempting to patch the
> package.  I
>>>> successfully made a patch which patches the package without problem
> if
>>>> it's
>>>> installed to the default location, however if users choose to
> install
>>>> the
>>>> product in an alternate location and then patch the patch fails
> because
>>>> it's
>>>> still trying to change files on the default location.  Any ideas on
> how
>>>> I
>>>> can dynamically set up the patch install location based on where the
>>>> user
>>>> installs our product?  Thanks in advance.
>>>> 
>>>> Big Jim.
>>>> -- 
>>>> View this message in context:
>>>>
>>>
>>
> http://n2.nabble.com/Patching-problems-with-alternate-directories-tp4102
> 386p
>>>> 4102386.html
>>>> Sent from the wix-users mailing list archive at Nabble.com.
>>>> 
>>>>
>>>
>>
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>>> 
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>>> View this message in context:
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> http://n2.nabble.com/Patching-problems-with-alternate-directories-tp4102
> 386p
>>> 4142265.html
>>> Sent from the wix-users mailing list archive at Nabble.com.
>>> 
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>> 4145621.html
>> Sent from the wix-users mailing list archive at Nabble.com.
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