Thanks, Blair.
I am not sure if I can get the required data.
Your explanation is pretty clear and I will try to analyze the issue
based on that.

Thanks & Regards,
Srivardhan.

-----Original Message-----
From: Blair [mailto:os...@live.com] 
Sent: Monday, November 23, 2009 11:28 PM
To: 'General discussion for Windows Installer XML toolset.'
Subject: Re: [WiX-users] Reg Error code : 1334

Whenever Windows Installer installs an MSI, it writes a copy of the MSI
with
the cabs stripped out to its cache.

Question: could you open the MSI file you previously sent your customers
in
Orca, then apply the patch you just built (using the menus in Orca),
then
navigate to the Media table, and copy the entire table and paste it into
a
reply of this message? That could help us see which file's cab may be
having
an issue. Also copy the row in the File table where 'file_acqconf_127'
is
found. Was this file part of the patch (are there any red boxes in the
File
table row where this file is found)?

Also it would be helpful to know if the MSP file was built to be a
whole-file patch or a delta-file patch.

-----Original Message-----
From: Sunkesula, Srivardhan [mailto:srivardhan.sunkes...@netapp.com] 
Sent: Monday, November 23, 2009 3:28 AM
To: General discussion for Windows Installer XML toolset.
Subject: Re: [WiX-users] Reg Error code : 1334


        Yes, it's a patch which the user has to run manually.
        But I did not understand the concept of cached msi.

Thanks & Regards,
Srivardhan.

-----Original Message-----
From: Sebastian Brand (Instyler Software)
[mailto:wix+us...@instyler.com] 
Sent: Monday, November 23, 2009 4:47 PM
To: 'General discussion for Windows Installer XML toolset.'
Subject: Re: [WiX-users] Reg Error code : 1334

How's the service pack deployed? Is it a patch (.msp) that the user has
to
run manually?

The 1334 error normally occurs if a file cannot be found in the source
msi/cab file. I could imagine that some users are running the cached msi
file instead of the original msi file to apply the patch file (service
pack). Maybe.


Best regards,
Sebastian Brand

Deployment consultant
E-Mail: sebast...@instyler.com
Blog: www.sebastianbrand.com
 



> -----Original Message-----
> From: Sunkesula, Srivardhan [mailto:srivardhan.sunkes...@netapp.com]
> Sent: Monday, November 23, 2009 09:48
> To: General discussion for Windows Installer XML toolset.
> Subject: [WiX-users] Reg Error code : 1334
> 
> Hi,
> 
> 
> 
>   I am using WIX 2.0.
> 
>   And recently we gave a service pack for the product.
> 
>   It was successfully installed in most of the sites.
> 
>   But it failed for a couple of customers with below mentioned error:
> 
> 
> 
> Error 1334. The file 'file_acqconf_127' cannot be installed because
the
file
> cannot be found in cabinet file 'PCW_CAB_Patch101'.
> 
> 
> 
> Can anyone let me know what might be the problem here?
> 
> 
> 
> 
> 
> Thanks & Regards,
> 
> Srivardhan.
> 
>
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