> ... trying to figure out what was "wrong" with the install when the real 
> problem ... 

That's OK. We may just have different attitudes. You say that you're 
jaded from the other department blaming your department, saying 
something is "wrong" with the install.

I was never blaming WiX or my installer. I simply wanted to know *why* 
the end result was not working so that it could be corrected, and move 
on. I just want to get the job done, and done well.

Was this a waste? No. I'm new to WiX and walked away with valuable 
knowledge about how things work, awareness of a number of interesting 
and useful features, and a more refined game plan for tackling a future 
stage of the project. It's frequently annoying going through the 
process, but it was definitely worth it.

But anyhow, thanks for sharing your perspective. I got some useful 
insights that I've used already.


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