Hi All,
I am looking into an issue I am having when running an upgrade (major
upgrade) for an instance of my application that is installed. I am
currently running Wix v 3.0.5419. When my upgrade runs, I get this in
the verbose log for the RemoveExistingProducts action:
MSI (s) (98:14) [14:38:31:068]: Doing action: RemoveExistingProducts
Action 14:38:31: RemoveExistingProducts. Removing applications
Action start 14:38:31: RemoveExistingProducts.
RemoveExistingProducts: Application:
20ED61C2-44DA-4CD4-AD05-DBE0F7ACAE7C, Command line:
UPGRADINGPRODUCTCODE={3FB60C36-A33C-49EA-B502-5A75AFEB84A2}
CLIENTUILEVEL=0 REMOVE=ALL
MSI (s) (98:74) [14:38:31:072]: Resetting cached policy values
MSI (s) (98:74) [14:38:31:072]: Machine policy value 'Debug' is 0
MSI (s) (98:74) [14:38:31:072]: ******* RunEngine:
******* Product: 20ED61C2-44DA-4CD4-AD05-DBE0F7ACAE7C
******* Action:
******* CommandLine: **********
MSI (s) (98:14) [14:38:31:072]: Ignoring failure to remove product
during upgrade - product already uninstalled.
Action ended 14:38:31: RemoveExistingProducts. Return value 1.
I don't know what it's talking about when it says the product is already
uninstalled, because it is not. The end result here is that my
application upgrade runs, but on the machine it now appears that there
are two instances of the product rather than the one upgraded instance
that was my goal.
Can anyone shed any light as to why it would fail to remove the original
product. I have the RemoveExistingProducts action scheduled right now
between InstallValidate and InstallInitialize.
Thanks,
Amy
Amy Rosewater VanMatre
SPECTRUM Human Resource Systems Corporation
707 17th Street Suite 3800
Denver CO, 80202
303.592.3403
arosewa...@spectrumhr.com
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