Here's the log file from the failed install.  This looks like it could be file 
corruption error, unless someone else can tell me otherwise?

=== Verbose logging started: 4/1/2009  11:02:16  Build type: SHIP UNICODE 
3.01.4001.5512  Calling process: C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (28:DC) [11:02:16:072]: Resetting cached policy values
MSI (c) (28:DC) [11:02:16:072]: Machine policy value 'Debug' is 0
MSI (c) (28:DC) [11:02:16:072]: ******* RunEngine:
           ******* Product: PixelActiveCityScape_v1_7_Demo.msi
           ******* Action: 
           ******* CommandLine: **********
MSI (c) (28:DC) [11:02:16:072]: Note: 1: 2203 2: 
PixelActiveCityScape_v1_7_Demo.msi 3: -2147287010 
MSI (c) (28:DC) [11:02:16:072]: MainEngineThread is returning 1620
=== Verbose logging stopped: 4/1/2009  11:02:16 ===


It's hard to say the exact circumstances.  The .msi is downloaded from our 
website, and I don't have access to the client's computer.

The client that last reported this problem has his AV scanner disabled.  I'll 
ask him if he's running it from a network share.


What are the circumstances when it fails?

Perhaps there is another process locking the file open?
I have seen this error occasionally when I try to open a package that is on a 
network share with orca.
I presume that there is an AV scanner running on the server locking the file 
open.



I have a .msi I've created using Wix that seems to work on a lot of computers.  
However, I occasionally have reports of of clients running the .msi on their 
computer and getting this error message:

"This installation package could not be opened.  Contact the application vendor 
to verify that this is a valid Windows Installer package."

Does anyone know how I can recreate this image, and what I could possibly be 
doing wrong in my .wxs file?  This error happens with both 2.0 and 3.0 versions 
of Wix.

Product.wxs 






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