Joe Osman wrote:
> Nothing much in the verbose log - ConfigureUsers action starts and it 
> removes the users but it doesn't  explain why the users are removed.
> Is there a way to skip the ConfigureUsers action during a product upgrade?
>   

You said you were doing a "minor update" but it sounds more like a major 
upgrade. If that's the case, you can manually schedule ConfigureUsers 
and replace its condition to use the UPGRADINGPRODUCTCODE property:

<InstallExecuteSequence>
    <Custom Action="ConfigureUsers" Before="InstallFiles" 
Overridable="yes">VersionNT &gt; 400 AND NOT UPGRADINGPRODUCTCODE</Custom>
</InstallExecuteSequence>

-- 
sig://boB
http://joyofsetup.com/



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