Hi Bob

Thanks for your response and suggestion.  Doing a repair works for the users
that are experiencing this issue.

Is this a known issue?  Is there anything I can do to our installer to
protect these keys?

Our trial sites are experiencing this issue in about ten percent of their
installs.  I am very eager to reduce that.

John

>Date: Sat, 29 Nov 2008 20:06:00 -0800
>From: Bob Arnson <[EMAIL PROTECTED]>
>Subject: Re: [WiX-users] UninstallDriverPackages failing
>To: "General discussion for Windows Installer XML toolset."
>      <wix-users@lists.sourceforge.net>
>Message-ID: <[EMAIL PROTECTED]>>
>Content-Type: text/plain; charset=ISO-8859-1; format=flowed
>
>John Lalande wrote:
>> DIFXAPP: ERROR 0x2 encountered while opening persistent-info key for
>> component '{B97A869E-A464-4A2D-9D29-38214A90C0DC}'
>>
>
>As I recall, DifxApp writes some data to the registry, so it fails if
>users "clean" their registry. I'd suggest trying a repair, to see if
>DifxApp will re-write the registry data.
>
>--
>sig://boB
>http://joyofsetup.com/ <http://joyofsetup.com/>
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