I'm pretty certain... It's the same user, domain and password as I log in with before performing the installation!
Forgive my ignorance, but where did you look to determine that error code 0x8007007b meant invalid name? All the searches I performed on that error code led me to things which were either a) apparently Vista specific (the install also fails under Windows XP, SP2), b) related to IIS (which shouldn't be related to my problem), or appeared to be irrelevant because they were referring to other non installation related products. Regards, Richard -----Original Message----- From: Rob Mensching [mailto:[EMAIL PROTECTED] Sent: Monday, November 03, 2008 5:19 PM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] Service installation using specified user / password. Hmm, the error code is: 0x8007007b: ERROR_INVALID_NAME Are you sure the user name you're creating is a valid name? -----Original Message----- From: Foster, Richard - PAL [mailto:[EMAIL PROTECTED] Sent: Monday, November 03, 2008 13:52 To: 'General discussion for Windows Installer XML toolset.' Subject: Re: [WiX-users] Service installation using specified user / password. Hi Rob, What appears to be the relevant section of the verbose log associated with the failure reads as follows: MSI (s) (A8:28) [16:29:14:687]: Executing op: ActionStart(Name=CreateUser,,) Action 16:29:14: CreateUser. MSI (s) (A8:28) [16:29:14:687]: Executing op: CustomActionSchedule(Action=CreateUser,ActionType=11265,Source=BinaryData,Target=**********,CustomActionData=**********) MSI (s) (A8:0C) [16:29:14:697]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI9.tmp, Entrypoint: CreateUser MSI (s) (A8:80) [16:29:14:717]: Generating random cookie. MSI (s) (A8:80) [16:29:14:737]: Created Custom Action Server with PID 1812 (0x714). MSI (s) (A8:AC) [16:29:14:837]: Running as a service. MSI (s) (A8:AC) [16:29:14:847]: Hello, I'm your 32bit Elevated custom action server. CreateUser: Error 0x8007007b: failed to create user: AdminUser Error 26401. Failed to create user. (-2147024773 AdminUser ) MSI (s) (A8!E0) [16:29:31:751]: Product: [Product Name] -- Error 26401. Failed to create user. (-2147024773 AdminUser ) Action ended 16:29:31: InstallFinalize. Return value 3. ... There is something a little strange, however. It seems that the CreateUser action had also run successfully at an earlier point in the installation (via the ConfigureUsers action). Here is the log from that point: MSI (s) (A8:28) [16:29:10:821]: Doing action: ConfigureUsers Action 16:29:10: ConfigureUsers. Action start 16:29:10: ConfigureUsers. MSI (s) (A8:88) [16:29:10:891]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI5.tmp, Entrypoint: ConfigureUsers MSI (s) (A8:80) [16:29:10:982]: Generating random cookie. MSI (s) (A8:80) [16:29:11:352]: Created Custom Action Server with PID 1388 (0x56C). MSI (s) (A8:AC) [16:29:12:063]: Running as a service. MSI (s) (A8:AC) [16:29:12:093]: Hello, I'm your 32bit Impersonated custom action server. MSI (s) (A8!A0) [16:29:12:624]: PROPERTY CHANGE: Modifying CreateUser property. Its current value is '**********'. Its new value: '**********'. MSI (s) (A8!A0) [16:29:12:624]: Doing action: CreateUser Action 16:29:12: CreateUser. Action start 16:29:12: CreateUser. CreateUser: Action ended 16:29:12: CreateUser. Return value 1. Action ended 16:29:12: ConfigureUsers. Return value 1. Examining the MSI with Orca does not show the CreateUser custom action anywhere in the InstallExecuteSequence, but it does show the ConfigureUsers one. Please let me know if there is anything else you need to know about the problem. Regards, Richard -----Original Message----- From: Rob Mensching [mailto:[EMAIL PROTECTED] Sent: Monday, November 03, 2008 3:53 PM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] Service installation using specified user / password. What does the verbose log for the install with the User say? There will be more details about the User failure than the Service failure (because the Windows Installer message is generically useless). 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