Have you tried running your install from the command line with logging?
    msiexec /i your-msi.msi /l*v log-file-name.log (install)
    msiexec /x your-msi.msi /l*v log-file-name.log (uninstall)

You can use /l*vx for a LOT of debug info in the log file.

This might give you some insight as to what is going on.

-----Original Message-----
From: Michael Owings [mailto:[EMAIL PROTECTED] 
Sent: Friday, October 17, 2008 2:27 PM
To: General discussion for Windows Installer XML toolset.
Subject: [WiX-users] Seriously borked install

Due to some kind of issue with a major upgrade breaking (To wix from an
existing IS install), my Wix install is broken. I'm getting the dreaded:

MSI (s) (BC:C8) [16:09:18:281]: Disallowing uninstallation of component:
{93426E57-F227-48BA-94D7-BCBC7A2E86D3} since another client exists
MSI (s) (BC:C8) [16:09:18:281]: Disallowing uninstallation of component:
{81862D8F-2FC6-41FE-8331-D2740CF13666} since another client exists
MSI (s) (BC:C8) [16:09:18:281]: Disallowing uninstallation of component:
{67AE89C8-A712-4D36-8145-578714FB1D95} since another client exists
MSI (s) (BC:C8) [16:09:18:281]: Disallowing uninstallation of component:
{598B1EF3-A060-4241-BA24-37107668CEE5} since another client exists

But there seems to be no way of finding the other clients, so I can
diagnose the problem. There used to be a program around called MsiSpy,
but that seems to be unavailable now.

Does anybody have any idea how to fix this kind of thing? The componenet
guids referenced above appear nowhere in the registry once the uninstall 
is done.

How does WI keep track of this stuff?

Thanx -- m
-- 
Teleoperate a roving mobile robot from the web:
http://www.swampgas.com/robotics/rover.html


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