It appears my attachment has been stripped.  I've uploaded it here:
https://www.snsys.com/res/store/log.zip

Thanks for any help,
Rob

Rob Hamflett wrote:
> I've got an issue where the installer gives an error when I refer to an 
> ID for a file that wasn't installed, even though it actually is.
> 
> I have a file called dbsview.exe, and the file ID is the same.  I'm 
> trying to launch it at the end with a Custom Action using the file ID.  
> When I do this I get a 2753 error reporting that this file was not 
> marked for installation.  I've created a full log of the installation 
> and attached it.  I've added a second extension because some mailing 
> lists have issues with zip files.  The error appears at line 14839.  
> However, the file is actually installed.  The version number of the file 
> on disk changes as expected, and you can see that Windows Installer 
> reports that the file will be installed on line 13772.
> 
> I'm trying to allow 4th digit upgrades, so I have scheduled 
> RemoveExistingProducts to before CostInitialize.  I realise that this 
> has issues with rollback, and that although 3rd digit downgrades are 
> still caught by the Upgrade table, 4th digit downgrades aren't.  This is 
> actually the case that is failing.  I'm downgrading from 2.0.47.4 to 
> 2.0.47.3.  Everything goes exactly as it should, except for when I try 
> to use the file ID in a Custom Action.
> 
> A while back I became aware of an issue in Windows Installer where the 
> path for a file wouldn't be available via it's ID if the file wasn't 
> actually to be installed.  This was discovered in a similar Custom 
> Action that was used to launch an executable that hadn't changed and so 
> was not marked for installation.  The work around was to use a property 
> and set it to a directory with the file name hard-coded onto the end.  I 
> guess I can do the same here, but I'd like to understand whats going wrong.
> 
> Any help would be appreciated.
> 
> Rob
> 
> 
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