Hi,
We are facing a issue. Actually our MSI occasionally fails when it tries to add
a user to the Administrators group.
It is not able to find out Administrators group itself ???.This is a random
behavior. It has been observed that the problem
happens more often when virtual 1-box is being used Instead of physical 1-box.
The MSI is installed using the Administrator
login and the machine is a domain controller named (STUONBBOX5DOM).The
OCSDumpUser is the Domain user of STUONBBOX5DOM.
The following is the log that is being generated which is of interest
MSI (s) (D8:24) [00:54:45:062]: Executing op: ActionStart(Name=CreateUser,,)
MSI (s) (D8:24) [00:54:45:062]: Executing op:
CustomActionSchedule(Action=CreateUser,ActionType=11265,Source=BinaryData,Target=**********,CustomActionData=**********)
MSI (s) (D8:24) [00:54:45:062]: Creating MSIHANDLE (138) of type 790536 for
thread 1572
MSI (s) (D8:A8) [00:54:45:062]: Invoking remote custom action. DLL:
D:\WINDOWS\Installer\MSIE7.tmp, Entrypoint: CreateUser
MSI (s) (D8:80) [00:54:45:062]: Generating random cookie.
MSI (s) (D8:80) [00:54:45:062]: Created Custom Action Server with PID 2984
(0xBA8).
MSI (s) (D8:64) [00:54:45:078]: Running as a service.
MSI (s) (D8:64) [00:54:45:078]: Hello, I'm your 32bit Elevated custom action
server.
MSI (s) (D8!78) [00:55:06:828]: Creating MSIHANDLE (139) of type 790531 for
thread 4728
CreateUser: Error 0x80004005: Failed to get group
'STUONBBOX5DOM/Administrators'.
MSI (s) (D8!78) [00:55:06:828]: Closing MSIHANDLE (139) of type 790531 for
thread 4728
MSI (s) (D8!78) [00:55:06:828]: Creating MSIHANDLE (140) of type 790531 for
thread 4728
CreateUser: Error 0x80004005: failed to add user: OCSDumpUser to group
Administrators
The following is the lines in the wxs file that does the needful.
<Group Id='AdministratorsGroup' Domain='[PCFDUMPTOOLDOMAIN]'
Name='Administrators' />
:
:
:
<User Id='PCFDumpUser' Name='[PCFDUMPTOOLACCOUNT]' Domain='[PCFDUMPTOOLDOMAIN]'
CreateUser='yes' UpdateIfExists='yes' RemoveOnUninstall='no'
Password='[PCFDUMPTOOLPASSWORD]'>
<GroupRef Id='AdministratorsGroup'
/>
</User>
Please give me some pointers on how the problem can be debugged.
Regards
Bikash
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