You'll need to dig into the verbose log file to diagnose this issue. Very likely, you'll find some Components were not chosen for installation because newer versions of themselves were found on the machine.
Also, is this really a common case? Typically, an installation package would find a new version of itself already installed and bail. Obviously, you've circumvented this by copying files around but does that really happen in the real world? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sankaranarayanan Sent: Tuesday, June 12, 2007 2:50 PM To: wix-users@lists.sourceforge.net Cc: [EMAIL PROTECTED] Subject: [WiX-users] Service failed to start. Verify that you have sufficient privileges to start system services Hi, I have two versions of the same installer (installing a windows Service) - V1 & V2 and perform the following steps - 1) Install Version V2 - (it creates the application in Program Files\<Application> folder.) 2) Make a copy of the installed folder Program Files\<Application> folder in another location. 3) Uninstall Version V2 (Check if Program Files\<Application> folder is deleted by the uninstall process) 4) Copy the backup made in Step 2 to Program Files\<Application> folder. 5) Try to install Version V1. Version V1 installation fails with error message - Service <Name> failed to start. Verify that you have sufficient privileges to start system services. I am trying to install the application in Vista OS - Elevated prompt. Please let me know whats causing this failure. Is there a way to cleanup the Program Files\<Application> folder from MSI before copying the files from the installer. Thanks, Sankaranarayanan MG ___________________________________________________________ Yahoo! Answers - Got a question? Someone out there knows the answer. Try it now. http://uk.answers.yahoo.com/ ------------------------------------------------------------------------- This SF.net email is sponsored by DB2 Express Download DB2 Express C - the FREE version of DB2 express and take control of your XML. No limits. Just data. Click to get it now. http://sourceforge.net/powerbar/db2/ _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------- This SF.net email is sponsored by DB2 Express Download DB2 Express C - the FREE version of DB2 express and take control of your XML. No limits. Just data. Click to get it now. http://sourceforge.net/powerbar/db2/ _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users