You'll need to dig into the verbose log file to diagnose this issue.  Very 
likely, you'll find some Components were not chosen for installation because 
newer versions of themselves were found on the machine.

Also, is this really a common case?  Typically, an installation package would 
find a new version of itself already installed and bail.  Obviously, you've 
circumvented this by copying files around but does that really happen in the 
real world?

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sankaranarayanan
Sent: Tuesday, June 12, 2007 2:50 PM
To: wix-users@lists.sourceforge.net
Cc: [EMAIL PROTECTED]
Subject: [WiX-users] Service failed to start. Verify that you have sufficient 
privileges to start system services

Hi,

I have two versions of the same installer (installing a windows Service) - V1 & 
V2 and perform the following steps -

1) Install Version V2 - (it creates the application in Program 
Files\<Application> folder.)
2) Make a copy of the installed folder Program Files\<Application> folder in 
another location.
3) Uninstall Version V2 (Check if Program Files\<Application> folder is deleted 
by the uninstall process)
4) Copy the backup made in Step 2 to Program Files\<Application> folder.
5) Try to install Version V1.

Version V1 installation fails with error message - Service <Name> failed to 
start. Verify that you have sufficient privileges to start system services.
I am trying to install the application in Vista OS - Elevated prompt.

Please let me know whats causing this failure. Is there a way to cleanup the 
Program Files\<Application> folder from MSI before copying the files from the 
installer.

Thanks,
Sankaranarayanan MG


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