This error is code 1723. It indicates that there was a problem running a custom action implemented in a DLL.
In your case we're assuming that since it runs on one service pack but not another, that there's some dependency that a custom action relies on which isn't present on that version. I note that the SxsUninstallCA.DLL in the VC8 merge module uses the MsiEnumProductsEx API. (I extracted SxsUninstallCA from the Binary table of Microsoft_VC80_CRT_x86.msm using Orca and examined it using Depends.exe.) This API was added in Windows Installer 3.0, so version 3.0 is required for using the VC8 redistributable MSMs. You should set the Package/@InstallerVersion attribute to 300 to ensure that at least version 3.0 of Windows Installer is installed. -- Mike Dimmick -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rod Sent: 02 December 2006 16:36 To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] Detect Windows installer version... Hello, Thanks a lot for your answer. But... hmmm... I'm not sure my message clearly described my problem. The installed software runs on both WinXP SP1 and SP2 (provided the VC8 runtime is there, and this is why I'm using the VC8 merge modules). Running the WiX installer (with those MSMs) succeeds on WinXP SP2, but fails on SP1 (installation stops with the error message I mentionned in my previous email). The same installer without the VC8 merge modules runs on both SP1 and SP2, so my guess is that the problem is related to using the merge modules ; I suspect this is not supported on WinXP SP1 unless the user upgrades Windows Installer (maybe I'm wrong, I'm new to MSI stuff to be honest...). ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys - and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users