As I said, some of this is WMF-specific. For example, WMF could coordinate
its requests for surveys and consultations so that they happen on a
predictable monthly basis instead of sending what feels like 10+
notifications every month for separate consultations and surveys, with some
of those being repeat requests (personally I think a ceiling of 2 requests
per consultation/survey would be appropriate). I'm in favor of
consultations, but there can be too much of a good thing. Information
overload is as much of a problem as lack of communication.

I don't have a solution to this package of problems, but I think it would
be worth researching and trying to refine information flows for greater
efficiency and effectiveness, and to make more effective use of everyone's
time. I imagine that large organizations (e.g. IBM) have people whose jobs
are focused on improving information workflows within their organization,
and I think that WMF and the community could benefit from that kind of
approach to communications and information management.

Pine


On Sat, Mar 18, 2017 at 3:00 PM, Lodewijk <[email protected]>
wrote:

> (branching this into a new thread as it gets quite off topic)
>
> Pine: Why do you think the solution lies with the Wikimedia Foundation?
>
> Lodewijk
>
> 2017-03-18 22:52 GMT+01:00 Pine W <[email protected]>:
>
> > My point is more or less the same one that you're making. Communications
> > (too much and too little) and information overload are both challenges. I
> > don't think there's going to be a silver bullet solution, but I hope that
> > WMF will invest effort into addressing this set of problems during the
> next
> > Annual Plan. Some of this is WMF-specific, but some of it also relates to
> > how we've organized ourselves in the community through organic growth and
> > over time we've developed so many channels that one wonders if we would
> > benefit from some consolidation and pruning.
> >
> > Pine
> >
> >
> > On Sat, Mar 18, 2017 at 2:15 PM, David Gerard <[email protected]> wrote:
> >
> > > You mean, "how to deal with people who complain they weren't consulted
> > > then turn around and complain they were excessively consulted"? At
> > > this point, the appropriate thing would be to put forward a plausible
> > > solution rather than complain they did the thing you claimed they
> > > hadn't sufficiently done.
> > >
> > >
> > > - d.
> > >
> > >
> > >
> > >
> > > On 18 March 2017 at 20:39, Pine W <[email protected]> wrote:
> > > > Chris,
> > > >
> > > > That last paragraph assumes that people (1) know where to look and
> (2)
> > > have
> > > > hours to spend watching countless channels for announcements. On the
> > > other
> > > > hand, there's also a problem of burying people in so many
> > announcements,
> > > > surveys, and consultations that people start to tune it all out. This
> > is
> > > > part of a larger set of communications and "information overload"
> > > problems
> > > > that I'm hoping that WMF will address, particularly during its next
> > > Annual
> > > > Plan.
> > > >
> > > > Pine
> > > > _______________________________________________
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