I agree that patience is a very important virtue in some situations, such as 
when we coach newbies or seek consensus among many people. But it's sometimes 
not a virtue, such as in many crisis situations. As a metrics and performance 
enthusiast, I feel that it's possible to have an appropriate mix of patience 
and impatience, and people should be appropriately accountable for their 
performance.

Pine
                                          
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