Maybe: auth.settings.reset_password_onvalidation = dict(onfailure=reset_email_lower)
def reset_email_lower(form): if form.errors.email: form.vars.email = form.vars.email.lower() if db(auth.table_user.email == form.vars.email).count(): del form.errors.email Anthony On Friday, December 9, 2011 4:55:13 PM UTC-5, Constantine Vasil wrote: > > "are you saying you added that line to tools.py" - o no - I would not have > enough understanding to do that yet, and my focus in on my project because > I have a deadline. > > Any help with request_reset_password issue would be much appreciated. > > Thank you! >