Hi Terrance,

Welcome to web2py. I think in general you'll find that you get very good 
support here, particularly given that the community is not huge and everyone 
here is volunteering their time. Actually, so far I'd say you're doing 
pretty well -- your first two questions were answered within a few hours, 
and I'm not sure what time zone you're in, but for most of us, your last two 
questions (linked below) came in on Friday evening, hence the longer wait 
until Saturday morning.

Also, may I suggest that when you do receive a response, it would be helpful 
if you could provide some acknowledgment. Of course, a thank you is always 
nice, but more importantly, we want to know if the answer provided was 
helpful and how you ultimately solved the problem. This will provide useful 
information for other current and future readers of the thread, and in some 
cases help us identify and diagnose bugs.

I hope your time with web2py is fun and productive.
Best,
Anthony
 
On Saturday, March 19, 2011 8:19:19 AM UTC-4, metaperl wrote:

> I have written to this list with my problems 
>
>    - 
>    
> http://groups.google.com/group/web2py/browse_thread/thread/c40a1ddcbcfe99ea# 
>    - 
>    
> http://groups.google.com/group/web2py/browse_thread/thread/692df385b5d3308b#
>
> and in 24 or so hours there has been no response. I saw the recent reddit 
> threads. I watched the vidoes. I got interested and now I feel forced to 
> look elsewhere. Rapid free support is available for the web frameworks which 
> are objectively inferior to web2py. 
>
> This may be why web2py doesnt have as much popularity as it deserves: 
> people come, try, fail, dont get support and then are forced to find greener 
> pastures.
>
>
>

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