Could it be their session expired?
On Oct 25, 1:05 pm, Adi <aditya.sa...@gmail.com> wrote: > Hi all, > > I've got some users facing this peculiar problem in Radbox. > > Faced in: Mac OS X 10.6.4, Firefox 3.6.10 and newer > > Even when they're logged into Radbox, there's this small piece of code > which returns -1. > > ---------------------------- > if auth.user: > return auth.user.id > else: > return -1 > ----------------------------- > > The worst part is I'm not able to reproduce the problem at my own end, > in the same OS and browser version where users are facing this issue. > > Now auth.user is None when it is expected to be something. The > question is, what information can I log or dump to debug this problem? > For all we know it could possibly be a Firefox bug, but not being able > to debug it is really frustrating.
