Thanks Massimiliano, I will ask the developer if he can try that.  

We are currently exploring another option using ajax to save all changes 
immediately.  If a form field is changed, it is sanved immediatel via an 
ajax call.

I suspect the timeout may be coming from our Singe Sign-On framework, so we 
need to check that as well.  

Kind Regards,
David

On Friday, January 29, 2021 at 4:13:15 PM UTC+1 Massimiliano wrote:

> Reading better you message, I'm not sure that auth.settings.expiration is 
> what you need. 
> Sorry
>
> Il giorno ven 29 gen 2021 alle ore 16:10 Massimiliano <mbel...@gmail.com> 
> ha scritto:
>
>> You can set:
>>
>> auth.settings.expiration
>>
>> Value are in seconds. So 86400 is one day,
>>
>>
>>
>> Il giorno ven 29 gen 2021 alle ore 14:42 Davidiam <david....@gmail.com> 
>> ha scritto:
>>
>>> 2.18.5-stable+timestamp.2019.04.08.04.22.03
>>> (Running on Microsoft-IIS/10.0, Python 3.6.8) 
>>>  
>>> Hello,
>>>
>>> We built some web2py applications and we are now getting feedback from 
>>> the users that if they don't save their data entry screen data within about 
>>> 10 minutes, that the save fails and they have to re-enter all their data.  
>>> As they often get interruptions while entering data, this is becoming a bit 
>>> of a problem.
>>>
>>> Can this "timeout" be modified to give them more time?  Is this coming 
>>> from web2py or would this me more an infrastructure issue?
>>>
>>> Thanks in advance for any replies!
>>> David
>>>
>>> -- 
>>> Resources:
>>> - http://web2py.com
>>> - http://web2py.com/book (Documentation)
>>> - http://github.com/web2py/web2py (Source code)
>>> - https://code.google.com/p/web2py/issues/list (Report Issues)
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>>>
>>
>>
>> -- 
>> Massimiliano
>>
>
>
> -- 
> Massimiliano
>

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