No a good helpdesk does not exist. Thousands of small businesses,
startups, universities, NGOs will embrace it.
I know zendesk, mojohelpdesk are doing good work, but vey expensive.
Web2Py + GAE helpdesk will rock!
Zendesk, Mojodesk can be studied for influence and business
requirements.
I am not taking about helpdesk apps used in big enterprises (from IBM,
HP etc.) , they are old dinosaurs and clumsy.
They are pushed by sales suits to CIOs.
On Jul 11, 12:35 pm, mdipierro <mdipie...@cs.depaul.edu> wrote:
> does it exist already?
>
> On Jul 11, 11:07 am, jukl <prakash.sank...@gmail.com> wrote:
>
> > Web2py Helpdesk in GAE
>
> > Any business needs customers.
>
> > And customers need support.
>
> > So helpdesk ("of enterprise standards") will be a huge hit.
>
> > It should be scalable, available and be reasonably priced.
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