I think I know what's going on.
I've found this post from Niphlod regarding new redis cache:
https://groups.google.com/forum/#!searchin/web2py/redis$20unavailable$20instance%7Csort:relevance/web2py/x1CCFWflmV8/POdMQmcYEgAJ

There he says: "...want to connect to redis through ssl (previously 
unavailable)? pass the relevant ssl, ssl_keyfile, etc etc etc to RConn"

My app is served with nginx through HTTPS, so I think I would have to pass 
those parameters to RConn.
Does anyone have a working example about that?



El miércoles, 28 de septiembre de 2016, 12:54:13 (UTC-3), Lisandro escribió:
>
> I was using an old web2py version 
> (2.10.3-stable+timestamp.2015.04.02.21.42.07), but today I've updated to 
> the last stable (2.14.6-stable+timestamp.2016.05.10.00.21.47).
>
> I've seen that in the new version of redis_cache the usage has changed. 
> Before it was like this:
>
> from gluon.contrib.redis_cache import RedisCache
> cache.redis = RedisCache('localhost:6379', with_lock=True)
>
>
> But now, accordingly to the module documentation, it should be like this:
>
> from gluon.contrib.redis_cache import RedisCache
> from gluon.contrib.redis_utils import RConn
> rconn = RConn('localhost', 6379)
> cache.redis = RedisCache(redis_conn=rconn, with_lock=True)
>
>
> I've made that changes, and *it does work ok when I use web2py embedded 
> webserver, but when I stop web2py's server and try to access the app 
> (served through nginx), it can't connect to redis*.
> I'm lost there :/
>
>
>
>
> El miércoles, 28 de septiembre de 2016, 11:52:22 (UTC-3), Marlysson Silva 
> escribió:
>>
>> Try look whether a instance of Redis return a type of redis , it is like 
>> that redis connection are failing and returning a string intead redis 
>> object. I Think.
>>
>> Em quarta-feira, 28 de setembro de 2016 11:24:10 UTC-3, Lisandro escreveu:
>>>
>>> Hi there! 
>>> Recently I've updated web2py to the last stable 
>>> version 2.14.6-stable+timestamp.2016.05.10.00.21.47
>>>
>>>
>>> ERROR:web2py:Traceback (most recent call last):
>>>   File "/home/gonguinguen/medios/gluon/restricted.py", line 227, in 
>>> restricted
>>>     exec ccode in environment
>>>   File "/home/gonguinguen/medios/applications/webmedios/models/0.py", 
>>> line 19, in <module>
>>>     cache.redis = RedisCache('localhost:6379', with_lock=True)
>>>   File "/home/gonguinguen/medios/gluon/contrib/redis_cache.py", line 90, 
>>> in RedisCache
>>>     with_lock=with_lock, fail_gracefully=fail_gracefully))
>>>   File "/home/gonguinguen/medios/gluon/contrib/redis_cache.py", line 
>>> 126, in __init__
>>>     self._release_script = register_release_lock(self.r_server)
>>>   File "/home/gonguinguen/medios/gluon/contrib/redis_utils.py", line 69, 
>>> in register_release_lock
>>>     rtn = conn.register_script(_LUA_RELEASE_LOCK)
>>> AttributeError: 'str' object has no attribute 'register_script'
>>>
>>>
>>> Any ideas on how to solve it?
>>> I'm a bit lost. I've tried instantiating RedisCache with_lock=False but 
>>> the error is the same.
>>>
>>> Thanks in advance!
>>> Regards,
>>> Lisandro.
>>>
>>

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