Thanks for letting us know. Keep us posted if you find the problem since it 
may affect others.

On Saturday, 20 August 2016 06:53:26 UTC-5, Lisandro wrote:
>
> Hi there, 
>
> I'm back just to inform that we haven't found the cause of the problem 
> yet, but we've been doing a lot of tests (with Linode support guys, and 
> with a couple of nginx professionals hired in upwork). The problem still 
> remains, but we have concluded that it's not related to web2py or sessions. 
> Also, the problem is not related to nginx webserver configuration. And also 
> the problem is not related to firewall or network configuration.
>
> A really weird problem in deed. The problem is only reproducible with ISPs 
> from Argentina (so far). Using the same internet connection, two or more 
> desktops can browse our domains (all pointed to the same IP address). 
> However, when a mobile browser uses that same internet connection to access 
> any of our domains, then the desktops hang "connection", and they hang 
> until timeout. But mobile keeps browsing without any problem.
> With all the tests we run we have concluded that, in those cases, the 
> request never even reaches the server, so the problem has something to do 
> with the network between the customer and our server. Really weird.
>
> Well, I just wanted to tell you, and let clear that web2py isn't the cause 
> of the problem. I hope to find it soon!
>
> Sorry to bother.
> Thanks for your time.
> Regards, Lisandro.
>
> El miércoles, 17 de agosto de 2016, 8:36:00 (UTC-3), Lisandro escribió:
>>
>> Anthony, my first thought was about the cookies session, but I was wrong. 
>> I've just tried disabling cookies in all of my browsers (mobile and 
>> desktop), but the problem remains.
>>
>> I've been doing some more tests, and I think the problem isn't web2py 
>> related, but more network related.
>> Some points that I should mention:
>>
>>    - The problem is the same with all the websites I have running in my 
>>    server
>>    - The problem is reproducible using any router or ISP.
>>    - All of my websites are served through domains, and all the domains 
>>    are pointed to the same server, with a unique IP address.
>>
>> I think the problem may be related to a missconfiguration of the server 
>> provider (I'm using Linode).
>> I've just contacted them with the problem, I will be back here when I 
>> receive their answer.
>>
>>
>>
>> El miércoles, 17 de agosto de 2016, 1:18:13 (UTC-3), Anthony escribió:
>>>
>>> I'm not sure what the actual problem is, but what leads you to believe 
>>> it has anything to do with cookies?
>>>
>>> On Tuesday, August 16, 2016 at 7:08:00 PM UTC-4, Lisandro wrote:
>>>>
>>>> I'm having this strange problem, and I would like to know if it is a 
>>>> web2py bug or is something that I'm missing.
>>>>
>>>> My web2py app is accesed through a domain, and in the model file, I 
>>>> connect to the db and to the session like this:
>>>>
>>>> db = DAL('postgres:.....', migrate=False, lazy_tables=True)
>>>> session.connect(request, response, db=db, masterapp='myapp')
>>>>
>>>> It's a bit difficult to explain the problem, so here are the steps to 
>>>> reproduce it:
>>>>
>>>>    1. *From a mobile device using Chrome or Firefox*, open this 
>>>>    website http://nachoesbo.com (this will ejecute the /default/index).
>>>>
>>>>    2. Browse the web nachoesbo.com for a few seconds.
>>>>    
>>>>    3. Try to access the same web through Chrome or Firefox *in a 
>>>>    desktop pc using **the same internet connection*. 
>>>>    In this point, the browser will stay "connecting" to domain, and it 
>>>>    will hang until timeout. 
>>>>    This situation will stay this way until you close the mobile 
>>>>    browser (or after a few minutes).
>>>>    
>>>>    
>>>> I'm really pulling my hair off with this. 
>>>> I'm experiencing the same problem with all of my web2py applications.
>>>> The same problem occurs using a different router and a different ISP.
>>>>
>>>> I've checked the cookies and there is nothing odd. I don't store 
>>>> anything in the cookie, it's just the default behaviour. 
>>>>
>>>> What could I be missing?
>>>>
>>>>
>>>>
>>>>

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