One problem we have is that some moderators approve individual messages of new members but fail to change the permissions of the member from Moderated to Allowed. So, instead of having just the first post moderated, some members end up being moderated for much longer. In the admin interface, when reviewing a pending message, there is one button to allow just that one message and a separate button to both allow the message and allow all future posts from the member -- moderators should be using that second button.
Anthony On Monday, July 20, 2015 at 4:08:57 AM UTC-4, Massimo Di Pierro wrote: > > We never delete posts from users, unless the users ask (because they > accidentally post the server password, for example). Yet first posts are > moderated to avoid spam. Usually when a post is on hold for moderation it > is approved within 24 hours or less. > > There are some glitches in the process. > - Occasionally some posts have disappeared on their own. We attributed > this to a Google glitch. It has not happened recently. > - Some times Google requires moderation even for posts from people that > have been whitelisted. This is not our policy and we do not know why it > happens, but it does. > - Some posts have erroneously been flagged as spam by moderators. We can > fix this. > - Some times it takes longer then 24 hrs for a post to be moderated, but > never more than 48 hrs. > These problems are very very rare. > > If your first post does not show up, then it is moderated. Just wait. Do > not post 10 more copies of it. That just calls for trouble and more work > for all of us. If your post does not show up in 24 hours, email me > personally and I will take a look. > > We could use some more moderators, so feel free to volunteer by emailing > me. > > Fun fact: 90% of spam posts are job announcements about Java. > > Massimo > > > -- Resources: - http://web2py.com - http://web2py.com/book (Documentation) - http://github.com/web2py/web2py (Source code) - https://code.google.com/p/web2py/issues/list (Report Issues) --- You received this message because you are subscribed to the Google Groups "web2py-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to web2py+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
