Chrome allows not just incognito mode, but that little person icon in the 
upper right by the minimize is 'switch account' and you can use a guest 
account that's not incognito, which is just perfect for testing out stuff 
like that.

On Monday, April 6, 2015 at 9:02:21 AM UTC-7, Anthony wrote:
>
> On Monday, April 6, 2015 at 11:16:51 AM UTC-4, Louis Amon wrote:
>>
>> Well maybe I’m just biased then.
>>
>> I think of web2py as THE framework for startups, and in that regard an 
>> easy-to-use user management system seems to me like a priority.
>>
>> With all due respect to Support Team members across the globe, using two 
>> browsers isn’t something you should expect from them.
>>
>
> I would think if someone is qualified to provide support for a product, 
> it's not too much to ask that they be able to handle keeping two browsers 
> open (certainly seems easier that what they are already doing, which is 
> logging in and out of their accounts).
>
> Actually, you can make it even easier. There are extensions for Chrome 
> <https://chrome.google.com/webstore/detail/multilogin/nccllfnllopfpcbjdgjdlfmomnfgnnbk?hl=en>
>  
> and Firefox <https://getmultifox.com/> that allow separate sessions in 
> separate tabs. So now all you need is two separate tabs. This is actually 
> superior to the functionality you seek, as it allows you to impersonate 
> multiple users simultaneously (one in each tab) without sharing their 
> permissions.
>
> Chrome and Firefox also allow you to set up separate profiles (which have 
> different sessions), and Internet Explorer has a "New Session" option that 
> opens a window with a new session.
>  
>
>>
>> Maybe it’s important to « impersonate » exactly a user, being being able 
>> to do it ergonomically is just as -if not more- important.
>>
>> I agree with Massimo’s take on this : there should be an option that 
>> allows you to keep groups & permissions or not when impersonating.
>>
>
> It's not necessarily a problem to add an option, but there are trade-offs 
> when deciding to add new functionality. The code becomes more complex, and 
> then the new functionality must be maintained in perpetuity. When we want 
> to make some other alteration or re-factor, we now have to make sure this 
> new functionality continues to work. If the use case is rare or if there is 
> an easy workaround, it might not be worth the effort and added complexity. 
> Whether it's worth it in this case, I don't know -- I suppose it depends on 
> the complexity of the required code.
>
> Anthony
>

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