so the problem is that your server can't reach the smtp server. not a 
web2py issue.

On Friday, November 14, 2014 11:39:28 AM UTC+1, Yang wrote:
>
>
> On Friday, November 14, 2014 12:37:19 AM UTC+1, Niphlod wrote:
>>
>> well, to be nerdy.....
>>
>> import telnetlib
>> tn = telnetlib.Telnet(hostname, 25, 10)
>>
>>
>> or (even better ?!)....
>>
>> import socket
>> s = socket.socket(socket.AF_INET, socket.SOCK_STREAM)
>> s.settimeout(2)
>> try:
>>     s.connect((host, 25))
>>     print 'i can reach it'
>> except:
>>     print "can't reach it"
>>
>>
> Hello Niphlod, thank you for your reply. I tried both but return the same 
> error permission denied. 
>
>  
>
>>
>> On Wednesday, November 12, 2014 9:26:52 PM UTC+1, Leonel Câmara wrote:
>>>
>>> Well it would be easier to test stuff if you had telnet yes. You just 
>>> need the telnet client so it's not much of a security risk. If you have an 
>>> admin, however, you can just ask him to do his job and tell you what are 
>>> the correct settings for your app to be able to send emails since these 
>>> don't work.
>>>
>>
> I talked to the admin while they have no clue neither.....
> I checked a little more and found maybe the problem is the selinux, as 
> talked here 
>
> http://stackoverflow.com/questions/12804841/how-can-apache-be-allowed-to-send-email
>
> I am asking the admin to try this, will post the results then.
>
>

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