The question would be which list. We own the number and it's been in use
for a while so I am not sure how it would end up on their naughty list.


On Fri, Jan 16, 2026 at 3:16 PM Mary Lou Carey <[email protected]>
wrote:

> Have you checked to see if the number is on the DNO list? That’s where I’d
> check first.
> Sent from my iPhone
>
> > On Jan 15, 2026, at 6:15 AM, Shripal Daphtary via VoiceOps <
> [email protected]> wrote:
> > We had the same issue with a single number recently. Only on tmo.
> >
> > We are following the same process by having the customer open a ticket
> with firstorion and fill out the tns form.
> > Thanks,
> >
> > Shripal
> >
> >> On Jan 15, 2026, at 3:00 AM, Dovid Bender via VoiceOps <
> [email protected]> wrote:
> >>
> >> 
> >> Hi,
> >>
> >> Has anyone had an issue where T-Mobile will play a message saying that
> a phone number is a scam? We have a hosted platform for non profits and it
> seems one of the numbers started having this issue. I wouldn't even know
> where to start or whom to contact. The org published the number recently
> and people call and then instantly hang up.
> >>
> >>
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