Hey fellow voice operators, I'm looking for a KYC verification service, any recommendations?
Assuming I ever win the "signup friction" argument and actually collect things like name and address, how can we attempt to validate the data provided? Is it even worthwhile, now that there are services to create online personas? A complication here is that it's an extra telephone number privacy service, and blocking VPN users is becoming another point of "signup friction". Any KYC solution we implement won't be able to assume anything from GeoIP lookup. For example, one of our North America subscribers had no idea their VPN service was reaching us from Saudi Arabia and Armenia. A further complication is free users that don't provide any billing information. What's the minimum and maximum effort others are putting in to filter out the Donald Ducks and Scooby-Doos?
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