I'm working to build an Excel document to help generate the appropriate lines 
for a NENA SOI file. 


Where can I find when I would use what setting in the "Type of Service" field? 
Almost anywhere I go just lists the types out. 


"Non-published" makes sense. If it's a non-published number, then don't display 
the caller info to dispatch, if state regulations dictate so. To shift 
liability in keeping that straight, just always file that correctly, regardless 
of what the rules of the state are at the time. 


Some Googling has me believing that "Foreign Exchange" is when my switch isn't 
in the rate center that the caller is. Is that correct and if so, what 
difference does that make? 


What's a "911 serving area"? 


LNP? Is that supposed to be if they have been ported or not? What if they 
ported, but also fit under one of the other categories? 


Interim Ported Number? That one seems self-explanatory, but again, what if they 
also fit one of the other categories? 




----- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 



----- Original Message -----

From: "Andrew Haninger" <[email protected]> 
To: "Mike Hammett" <[email protected]> 
Cc: [email protected] 
Sent: Thursday, November 10, 2022 5:34:30 PM 
Subject: Re: [VoiceOps] 911 Database Stuff 


I did something like this in Excel long ago. Not VBA, but regular Excel 
formulas with conditional formatting to help sort out one set of records from 
another. It wasn't pretty, but it worked for what we needed and it was better 
than nothing. 


Andy 








On Thu, Nov 10, 2022, 16:57 Mike Hammett via VoiceOps < [email protected] > 
wrote: 




Does anyone have a better way of generating the NENA SOI files than Notepad if 
you're waiting on your billing system to make reports that generate the correct 
files automatically? 




----- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 





From: "Mike Hammett via VoiceOps" < [email protected] > 
To: [email protected] 
Sent: Tuesday, October 18, 2022 5:21:39 PM 
Subject: [VoiceOps] 911 Database Stuff 


Going through a migration from E911 to NG911, I've been peering into what and 
how we do 911, both old and new. 


A) Not all services have a web UI for you to make changes. Intrado does, but 
the new one does not. Only way is to upload SOI files. I guess we gotta figure 
out how to do that. 
B) We have more entries than we have TNs. 
C) People are bad at documentation. 


I'm assuming we should be deleting records for customers that disconnected 
service. I'm not sure we've done that, based on the records that I see. 
For customers that port away, I'm assuming we're supposed to be unlocking the 
TN for the new provider to take over the record. 
If I unlock it, but the new provider never migrates away, what do I do with it? 
What happens if a provider inserts a duplicate record? 




----- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 




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