We don't have a web portal for customers to do this, so it probably can't be our position. We do have a ToS that says customers have to notify us by email or support ticket if they move. I don't believe anyone ever has. I wonder if that could still apply.
Separately, I find this ridiculous. WTF? Can't use Wi-Fi for calls? with respect to only the RingCentral Mobile Application, if you do not have mobile service, as the RingCentral Mobile Application cannot send emergency calls over Wi-Fi access On Mon, Sep 27, 2021 at 11:47 AM Brandon Svec <[email protected]> wrote: > I *think* this sums it up. RingCentral is big if not the biggest and I > say that only because they undoubtably have a large legal team and got this > right. They basically have a disclaimer that makes it the responsibility > of the end user or customer administrator to update their location whenever > they move around. Silly, I know.. but I think this is a defensible > position to take legally. > > > https://www.ringcentral.com/legal/last-update-October-15-2019/emergency-services.html#ring-promo-202103 > *Brandon * > > > On Mon, Sep 27, 2021 at 11:37 AM Carlos Alvarez <[email protected]> > wrote: > >> I just had a call with Bandwidth about using their Dynamic Location >> Routing product to fill in the very specific location info required by this >> act. However, I asked them a question he said had never been asked; what >> are we to do with permanently mobile (all softphone) companies. I can't >> believe that in 2021, people are still insisting on physical phones all the >> time. I've get several soft-only customers, or maybe a physical phone for >> a couple of receptionist type people. Some have offices that they almost >> never use. >> >> So...what are the rest of you doing with this? >> >> I thought there was a legal option to say "don't use your mobile >> softphone" but maybe not? >> >> _______________________________________________ >> VoiceOps mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/voiceops >> >
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