Same here. They keep blaming level3. They don’t care if we port away. They refuse to fix the issue via a LRN update. It blows my mind that their clients are the one telling them about the issues
On Mon, Jan 25, 2021 at 14:20 Izzy Goldstein - TeleGo <[email protected]> wrote: > our COO has the same tone lately about them > > > ive asked them to reroute our numbers away from that LRN, and its been > several hours and it wasn't done yet > > sorry for the rant, but it's also reality , and if we dont deliver good > service to our customers, they will find another vendor that will. > > On Mon, Jan 25, 2021 at 2:16 PM Dovid Bender <[email protected]> wrote: > >> Seems the blame game is back... Time to look for alternatives I suppose. >> From what I hear they don’t care about their wholesale much and are focused >> on retail. >> >> On Mon, Jan 25, 2021 at 13:58 Izzy Goldstein - TeleGo < >> [email protected]> wrote: >> >>> Yes, seems DIDs to LRN 6468471999 is down >>> i also experienced sporadic outages to other DID's (on other LRNs) >>> but they are all with calls From Verizon Wireless >>> >>> On Mon, Jan 25, 2021 at 1:49 PM Dovid Bender <[email protected]> >>> wrote: >>> >>>> Is anyone else having issues with Peerless in NY? Calls from Verizon >>>> and T-Mobile are not completing where the DID comes back to Airus. If the >>>> DID comes back to Peerless then it does work. Their NOC same back and >>>> blamed it on the Tandem. We have this issue every so often. The solution >>>> each time is to update the LRN to Peerless to make it work. I was told >>>> Peerless does this as they get paid more if a DID comes back to Airus (I >>>> was told this in passing and I have no way of knowing if this is true or >>>> not. ) _______________________________________________ >>>> VoiceOps mailing list >>>> [email protected] >>>> https://puck.nether.net/mailman/listinfo/voiceops >>>> >>> >>> >>> -- >>> >>> Izzy Goldstein >>> >>> Chief Technology Officer >>> >>> Main: (212) 477-1000 x 2085 <(212)%20477-1000> >>> >>> Direct: (929) 477-2085 >>> >>> Website: www.telego.com <http://www.telego.net/> >>> >>> >>> <http://www.telego.com/> >>> >>> >>> Confidentiality Notice: This e-mail may contain confidential and/or >>> privileged information. If you are not the intended recipient or have >>> received this e-mail in error please notify us immediately by email reply >>> and destroy this e-mail. Any unauthorized copying, disclosure or >>> distribution of the material in this e-mail is strictly forbidden. Any >>> views or opinions presented in this email are solely those of the author >>> and do not necessarily represent those of TeleGo (T). Employees of TeleGo >>> are expressly required not to make defamatory statements and not to >>> infringe or authorize any infringement of copyright or any other legal >>> right by email communications. Any such communication is contrary to TeleGo >>> policy and outside the scope of the employment of the individual concerned. >>> TeleGo will not accept any liability in respect of such communication, and >>> the employee responsible will be personally liable for any damages or other >>> liability arising. >>> >>> >>> TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w> >>> >> > > -- > > Izzy Goldstein > > Chief Technology Officer > > Main: (212) 477-1000 x 2085 <(212)%20477-1000> > > Direct: (929) 477-2085 > > Website: www.telego.com <http://www.telego.net/> > > > <http://www.telego.com/> > > > Confidentiality Notice: This e-mail may contain confidential and/or > privileged information. If you are not the intended recipient or have > received this e-mail in error please notify us immediately by email reply > and destroy this e-mail. Any unauthorized copying, disclosure or > distribution of the material in this e-mail is strictly forbidden. Any > views or opinions presented in this email are solely those of the author > and do not necessarily represent those of TeleGo (T). Employees of TeleGo > are expressly required not to make defamatory statements and not to > infringe or authorize any infringement of copyright or any other legal > right by email communications. Any such communication is contrary to TeleGo > policy and outside the scope of the employment of the individual concerned. > TeleGo will not accept any liability in respect of such communication, and > the employee responsible will be personally liable for any damages or other > liability arising. > > > TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w> >
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