Are we supposed to be providing the intelligence in how to route those calls? IE: Customer is in the City of Chicago, so route it to the city's Digger 10 digit, whereas if the customer is anywhere else in Illinois, route it to the state's JULIE 10 digit?
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com ----- Original Message ----- From: "Paul Timmins" <[email protected]> To: "Carlos Alvarez" <[email protected]> Cc: [email protected] Sent: Tuesday, March 24, 2020 10:14:18 AM Subject: Re: [VoiceOps] Three Digit Numbers 711 and 811 have federal mandates to go to telecommunications relay service and one call facilities flagging services respectively. Be careful about working like that. On Mar 24, 2020, at 11:10 AM, Carlos Alvarez < [email protected] > wrote: We don't handle any others in a traditional way. Well, 611 is actually in place, to our support line, but it has never once been used. 811 and 711 are used for 911 testing without a real 911 call, as carriers mostly use those for automated systems that return your 911 info. On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett < [email protected] > wrote: <blockquote> What three digit numbers are commonly in use and how are people routing them? Obviously there's 911 and that has a whole routing ecosystem. What about 811? 311? X11? What other special numbers are people handling? ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com _______________________________________________ VoiceOps mailing list [email protected] https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list [email protected] https://puck.nether.net/mailman/listinfo/voiceops </blockquote> _______________________________________________ VoiceOps mailing list [email protected] https://puck.nether.net/mailman/listinfo/voiceops
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