Here is something to try.  Uninstall and them search the registry for the
key "ORL" and delete all referen ces to "ORL" and "VNC".  Then Reinstall.
Right after you select the i"nstall as service" also select the "Install
service helper".  See if that helps.


Have a Good Day,

Michael L.


                                                                                       
                                      
                    "Simon Lowe"                                                       
                                      
                    <simon.lowe@level-three.       To:     
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                    Sent by:                       Subject:     VNC Install Woes       
                                      
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                    ch.att.com                                                         
                                      
                                                                                       
                                      
                                                                                       
                                      
                    02/19/2002 10:35 AM                                                
                                      
                    Please respond to                                                  
                                      
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Hello

Apologies if this has been asked before, I have searched the archives
but couldn't find an answer.

I'm trying to install VNC on a remote server running Windows 2000
Server, I have access to it at the moment with Terminal Services, but
want VNC there as a backup for the times Terminal Services goes wrong.

I've downloaded both current versions, 3.3.3r9 and 3.3.3r7.

I've downloaded and tried both current versions (3.3.3r9 and 3.3.3r7) -
shut down the service and uninstalled between tries of course, but I
find I am unable to get it to work properly.

I want to install it as a service, so I run 'Install VNC Service', I
then start the service through Administrative Tools > Services but I'm
not asked for a default password. I've also tried (on removing and
uninstalling), rebooting rather than starting the service manually but
this didn't ask me for a password either.

When I then try to connect to the server I get a message saying that
there is no default password set and that incoming connections are not
accepted until a default password is set.

I've tried exactly the same process on a Win2K server in the office,
this one immediately asked for a password on starting the service and I
can connect no problem.

There is a firewall on the remote system, but the required port is open
- I can get through to it, as explained above it tells me there is no
password, so it is not a firewall issue.

I've also tried running the VNC Application and setting a default
password, but I still get the error message when trying to access the
server.

Does VNC perhaps just not like being installed from Terminal Services?

I really hope somebody can help, this problem is really driving me mad
;)

Regards,
Simon Lowe
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