>We are testing several remote control programs, to replace an outdated (non
>W2K compliant) program we are using nowadays on our helpdesk (Reachout).
>
>The program is used to help our end-users when they have problems with their
>desktop applications
>
>VNC seems an ideal candidate, but we ran into a small problem. Security
>policies over here demand that the user, from who we want to see his screen,
>must be warned when we want to take over control of his computer (we are a
>hospital, and sometimes there is personal information on a screen, that may
>not be seen). He then has the possibility to either refuse or accept the
>connection (maybe after closing some screens or files).
>
>I may be wrong, but I cannot find such an option in the VNC server. Anyone
>an idea how to accomplish this? I am not a programmer, so maybe anyone else
>has integrated this functionality into his program...

Yes, there is a version of WinVNC with this capability.  I don't 
remember the exact details (Mac and Linux user) but someone will be 
glad to assist you here.

In the meantime, please look over the documentation on the AT&T 
website, including the FAQ.

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