Hi guys!

 

I am having some annoying frustrations and am looking for help!  There is a
$500 bounty to the person who can find an acceptable solution for this
first!

 

 

When I run the RealVNC 4.4 (or newer) server/viewer on virtual desktops that
use virtualization technology such as VMWare, Xenserver, etc. the mouse
pointer shown on the screen is a normal white pointer.


But when I run RealVNC 4.4 server/viewer on a Virtuozzo Containers desktop
(Win Server 2003), the mouse pointer on the screen is the wretched
"dotcursor" (roughly 2x2 pixels black dot with a white outline).

 

When I run it on the hardware node that is managing the virtuozzo containers
(also Win Server 2003) it works perfectly fine - white arrow.   

 

It *only* shows up as a dotcursor inside the virtuozzo container.

 

 

RealVNC has confirmed that this happens because the VNC Server cannot detect
any mouse connected, and since there is no mouse, there is no arrow to draw.
And I did notice that our VMWare accounts have a "virtual mouse" installed
by the VMWare Tools software.   However, our hardware node (that runs the
containers) shows the mouse pointer just fine, even without a physical (or
virtual) mouse installed.

 

I've already tried installing some "virtual mouse" programs from
download.com (none worked) and I tried forcing some mouse drivers into it to
make it think it had a mouse but I couldn't get the drivers installed (x64
Windows Server 2003 maybe didn't like 32-bit drivers? I've never tried to
install mouse drivers before anyway).

 

 

Want to see it live?

 

IP:  69.73.169.33

Web link:  http://69.73.169.33:5800

Password:  1234

 

 

My target demographic for these VPS sales are in the 30-60 year old range,
investors who are mostly computer illiterate.  They just need a Windows VPS
to run software from, and RealVNC has been working GREAT on our VMWare
infrastructure.  However, we're moving to Virtuozzo for a variety of
reasons, and need RealVNC to continue working there too!  I surveyed our
current membership and the strong conclusion was that the "dotcursor" would
be very annoying and hard to use.

 

RealVNC will have this "fixed" in the VNC Server sometime next year, but I
need this fixed *this week*.... 

 

 

Any takers?   An acceptable solution will meet the following conditions:

 

Will be transparent to the end-user

Will show the normal white arrow pointer when using the RealVNC Viewer OR
java-based web access

Will show the normal "double-arrow" when hovering over the edges of windows
to resize them

Will not suck up a bunch of system resources

Is done entirely on the server and not using a command line or special
utility on the end-users computer

 

The $500 will be paid by check or PayPal, your choice.

 

Thank you!

 

--

Scott Wang

     Thorp Web

My cell:  715-512-0055

Email:  sc...@thorpweb.com

 

 

 

 

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