Please reply to the list. Actually it would help. Maybe you didn't read the long answer, or mostly likely you didn't have the necessary knowledge to understand that (and I'm pretty sure you're in this case because of the way you use the word "inside" instead of "behind"). And my link for you is exactly for the situation where your PC is behind a router.
As to your remark that this "common problem" got little help, well, .... they've got answer, haven't they? Anyway, since you've got your solution, that's good for you. On Tue, Jun 24, 2008 at 10:15 AM, Mike O'Ceirin <[EMAIL PROTECTED]> wrote: > Thanks but that doesn't help. I installed RealVNC and to test it put it on > my network. That is inside the router! This has worked on other W2K > computers without any problem. Firewalls would have been the next step but > the VNC server would not work. There ought to be some diagnostic procedure > to solve these problems but it does not seem to be the case. If you search > the forum/list for this it appears to be a common problem and little help is > forthcoming. I do have a solution though uninstall RealVNC and install > LogMeIn it actually works. A pity but there you go, I am really glad I did > not make the mistake of spending money on it. > > On Mon, 23 Jun 2008 17:48:16 +0200, Seak, Teng-Fong wrote: > Have you checked the FAQ? > http://realvnc.com/support/faq.html#natrouter > > > On Sat, Jun 21, 2008 at 7:11 AM, Mike O'Ceirin > <[EMAIL PROTECTED]> wrote: >> Hi >> >> I have used VNC for some time and not had a problem. My intention was to >> install >> it on a computer for my Brother In Law and use it to fix things over the >> internet. This saves an 80 km round trip. >> >> The computer is a W2k box service pack 4. Hardware is all new. It is part >> of >> my >> small network at the moment. It has no problem it pigs and has access etc >> over >> the Ethernet card. He will have a dialup connection and that is supported >> by >> a >> soft modem and working. >> >> I can use his computer to access other computers but if I try to access >> his >> computer from others I get the above error. I watch the computer and don't >> see >> anything. >> >> In attempts to figure what is wrong I have uninstalled the virus checker >> and >> the >> firewall. Also I have set no authentication. >> >> So help please I have run out of ideas. >> >> Mike O'Ceirin >> Canberra >> Australia _______________________________________________ VNC-List mailing list VNC-List@realvnc.com To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list