Have you tried using the IP address to connect?  Chances are the
hostname you are trying is not fully registered with your DNS server you
are using.  If it's inside a private LAN, that's why.  You could
manually enter the other computers neme on your hosts file...

My .02...

Charles L. Phillips wrote:
> Hello,
> I have installed RealVNC 4.1 (Free Edition) on 1
> Windows NT 4.0 SP6 Server and 1 Windows XP SP2 laptop.
> I can ping each system. I see each system in the
> browser respectively. I can move or transfer files
> between both systems. When I try to connect the laptop
> to the server, using RealVNC, I get the following:
>
> "Unable to resolve host by name. The requested name is
> valid and was found in the database, but it does not
> have the correct databeing resolved for. (11004)"
>
> I went to the site for RealVNC, but was not able to
> find ANY data on the subject.
>
> Has ANYONE had this issue with RealVNC??? If so, how
> did you resolve this...
>
>
> Thank you,
>
>
>
>
>
> Inquire_98
>
>
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