Mike,

Firstly, VNC Free Edition is not designed to be used directly over an
untrusted network.  Additionally, VNC Free Edition 4.1.1 had a security
vulnerability, so you should upgrade any machines that are using it to
version 4.1.2 immediately.

As for the lack of response from the server, this usually indicates some
sort of networking issue, e.g. dodgy wireless router, misconfigured VPN or
third-party firewall/anti-virus software interference.  You can check the
Application Event Log of the server computer for errors and "disconnected"
messages to determine why the original connection was closed by the server.

Cheers,

--
Wez @ RealVNC Ltd


> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Mike Cavanagh
> Sent: 15 November 2007 23:06
> To: vnc-list@realvnc.com
> Subject: windows 2003 connection loss
> 
> I have Version RealVNC 4.1.1 Free Edition running in my environment.
> Every PC with it runs fine.
> 
> I just added a Windows 2003 Small Business Server to the 
> environment and added RealVNC to it.  RealVNC Server runs in 
> Service Mode.
> 
> 
> 
> 
> 
> I am experiencing disconnects from the server.  I notice the 
> session quits responding and eventually, I get the dialog box 
> asking if I want to reconnect.  I select yes and I am 
> immediately re-connected.  During the no response period, I 
> am able to communicate with the server using other tools 
> (file shares, Ping, nbtstat, etc).
> 
> 
> 
> Does anyone have any ideas why the software occasionally 
> quits responding?  As I said in the beginning, all other PCs 
> work fine.
> 
> 
> 
> Thanks,
> 
> Mike Cavanagh
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