Hi Bruce,
After receiving good advice from this list that told me that my problems were related to port forwarding I followed the directions on this site: http://portforward.com/english/routers/port_forwarding/Actiontec/GT704-WGv2/ VNC.htm This site should answer your questions about ports 5500, 5800, 5900, tcp and udp. Hope this is of use. Chris _____ From: Bruce Sellnow [mailto:[EMAIL PROTECTED] Sent: Saturday, March 31, 2007 5:19 AM To: vnc-list@realvnc.com Cc: [EMAIL PROTECTED] Subject: RE: STUMPED - can connect via LAN but not via Internet Hello Chris, et al RE: http://www.mail-archive.com/vnc-list@realvnc.com/msg24978.html I have the same problem Chris listed here, but I think I need a few more specifics. What ports are needed to forward? I had this working fine on my old router with cable internet, but this Actiontec is not very user friendly. Anyway, do we have to forward 5500, 5800, and 5900? And did you have to set it for tcp AND udp? My setup is that I have two pc's that I need to access. (false IP's listed here for reference) Static IP from ISP 175.152.15.67 Internal Static IP's 100.25.15.61 & 100.25.15.62 Old Setup with Netgear Wireless Router Port Forward: 5911 to 100.25.15.61:5911 PC1 VNC Server set to (*) Ports Main: 5911 Port Forward: 5912 to 100.25.15.62:5912 PC2 VNC Server set to (*) Ports Main: 5912 So VNC Viewer access from the WAN was simply 175.152.15.67:5911 or 175.152.15.67:5912 Worked great. New Router: Actiontec GT704-WGv2 Current problem: VNC internally works fine. Right now, accessing from the WAN, I can get a password prompt from VNC, it accepts my password, then the screen goes black as it's 'loading' but never completes. It eventually times out and disconnects. So I know I am close but don't have *everything* quite right. PC 1 - Static internal IP 100.25.15.61 VNC Server set to (*) Ports Main: 5911 Http: 5811 PC 2 - Static internal IP 100.25.15.62 VNC Server set to (*) Ports Main: 5912 Http: 5812 On the Actiontec, I have upgraded the firmware to 3.20.3.3.5.0.9.1.5 Under Security - Applications I have applied the following rules PC1: 100.25.15.61 TCP Port Start: 5911 Port End: 5911 Port Map Start: 5911 TCP Port Start: 5811 Port End: 5811 Port Map Start: 5811 PC2: 100.25.15.62 TCP Port Start: 5912 Port End: 5912 Port Map Start: 5912 TCP Port Start: 5812 Port End: 5812 Port Map Start: 5812 I get the same result from each pc when I try to access from the WAN. I get the password prompt, it accepts the password, then goes black as it tries to load the desktop. Eventually it times out and disconnects. I know I'm close...! ~~~~~~~~~~~~~~~~~~~~ Bruce Sellnow [EMAIL PROTECTED] _______________________________________________ VNC-List mailing list VNC-List@realvnc.com To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
