XP Pro has both RDP and Remote Assistance. XP Home has the latter.

Gerardo E. Carcamo wrote:

>Isn't that only available to xp PRO?  Do they have it?
>
>-----Original Message-----
>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
>Behalf Of B. Scott Smith
>Sent: Friday, July 15, 2005 8:29 PM
>To: John B Miller
>Cc: vnc-list@realvnc.com
>Subject: Re: problem connecting to server on XP home
>
>BTW, if you would like to keep Fast User Switching enabled, you should 
>consider using the "Remote Assistance" feature built into XP. It allows 
>your parents to "request" assistance from you, and you can then take 
>over the XP machine remotely.
>
>John B Miller wrote:
>
>  
>
>>Hi,
>>
>>Recently my parents 'upgraded' their OS to Win XP Home (SP2).  They
>>    
>>
>installed
>  
>
>>VNC server v. 4.1.1 and set it up to operate in 'service mode'.  Using VNC
>>viewer 4.1.1 from my PC (Win 2000 Pro) I cannot *fully* connect.  Here's
>>    
>>
>what
>  
>
>>happens:
>>
>>After typing in their IP address (and port 0) the password prompt appears;
>>after this is entered, their screen does appear, but after about one
>>    
>>
>second,
>  
>
>>the screen changes to the login screen, showing three different users
>>accounts, and the 'Turn off computer' button.  At this point, I have
>>    
>>
>complete
>  
>
>>access, even with the ability to shut down the computer.  However, if I try
>>    
>>
>to
>  
>
>>click on one of the user icons, my viewer shuts down immediately. (Although
>>that last mouse click does direct their computer to the user I selected).
>>
>>I have had my parents both turn off the firewall (the Windows one, at
>>    
>>
>least.
>  
>
>>It's conceivable a third-party one is still running -- ?) and keep it on,
>>    
>>
>but
>  
>
>>add port 5900 to the exception list.  Additionally, I have had them change
>>    
>>
>the
>  
>
>>various sharing settings in the VNC server configuration.  All this to no
>>avail.
>>
>>Unfortunately, I don't know much about Win XP Home or (SP2), so I'm at a
>>    
>>
>loss
>  
>
>>as what to suggest they do.
>>
>>Any advice on how to fix this problem will be much appreciated.
>>
>>Thanks,
>>
>>John
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>>    
>>
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