I don't agree with some of your assumptions,for example : 1) to send a screenshot is most of the time more informative than copy and paste text,because it contains more information. To describe complicated situations using only words takes a LOT of time,sometimes. Especially for the newbies,that aren't so skilled and they may have some difficulty in including or not some information. And even for the lack of a technical language.
2) From my experience, going to irc to ask for help can be a problem for the time zone. Every time I tried to go to an IRC channel,I've always found bots and not talking users. 3) The rejection of emails happens even if I don't attach any screenshots (a thing that I do rarely),and my messages are also rejected because when I hit reply also all the story is attached. I think that it's important to attach the story because it may contains important details that could be missed On Fri, Aug 25, 2023 at 8:24 PM Eric Blake <ebl...@redhat.com> wrote: > On Fri, Aug 25, 2023 at 07:13:26PM +0200, Mario Marietto wrote: > > I've sent you an email on your personal email address because the ML does > > not accept pictures,but I need to show you a picture to help you to > > understand well. I don't approve this rule of the ML,it does not help > those > > who want to learn and for this reason need to be exhaustive when there > is a > > strong need to explain well. > > The list has a cap at 300k for a reason. Sending larger attachments > to the list then multiplies out to gigabytes of network data when > counting the number of subscribers, even though many of those > subscribers are not actively participating in the thread. Sending a > URL to an image hosted externally uses much less bandwidth. Also, if > the problem is something that happens in a terminal window, it is less > bandwidth-intensive to just copy/paste the contents of the terminal > (as text) instead of attaching a screenshot to your email, and no less > informative. > > You may also try IRC; there, you can probably get faster turnaround > times than waiting for emails to bounce back and forth. > https://libvirt.org/contact.html#irc > > although at the end of the day, email is more persistent and reaches a > larger audience whereas IRC only reaches whoever is online at the time. > > -- > Eric Blake, Principal Software Engineer > Red Hat, Inc. > Virtualization: qemu.org | libguestfs.org > > -- Mario.
