I would definitely complain to iTunes Store support, you can email them directly at [email protected]. If you have your electronic receipt I would include that and describe what happened.
Regards, Sieghard -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Paul Ferrara Sent: Thursday, November 20, 2014 12:56 PM To: [email protected] Subject: Re: Strange but annoying problem with friend's iPhone, can you help? Unfortunately this happened to my wife yesterday, a new tone she bought a few days ago was gone; the person it was linked to showed the tone was linked to them, and we had them call thinking they would like the tone, and the default tone played, no explanation at all. -----Original Message----- From: christopher hallsworth Sent: Thursday, November 20, 2014 3:00 PM To: Viphone Subject: Strange but annoying problem with friend's iPhone, can you help? Hi all This is for a friend's iPhone. She bought some tones yesterday. When she came to switch on her iPhone this morning both disappeared for no apparent reason. She's bought one of them again since it is apparently not possible to download purchased tones. I hope tomorrow it doesn't disappear on her again for no apparent reason. Any ideas? This is on a 4s running 8.1.1. Any help greatly appreciated. Thanks! -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
