Hi Eve,

When you say you got your iPhone 5, please tell me you got a 5S.

Anyhow, if somebody created the Apple Id for you, how did you handle creating 
security questions and answers and your password? Did that person do this hence 
does he/she know all your security answers as well as your password? If so I 
really really recommend you change both your security questions/answers and 
your password by going to Http://AppleID.apple.com, sign in and then change 
these things.

Now, as far as deleting text messages that is super easy. All you have to do is 
swipe up with one finger on a text message and Voiceover will say "Delete", 
double tap anywhere on the screen at that point and the text message is gone.

Do you have visual voice mail? I had it for a while, but went back to regular 
voice mail because I rarely get any voice mails since mostly I answer my phone. 
Anyhow, deleting might work the same way as text messages, maybe somebody else 
can confirm this or, if it is different, explain the procedure.

As for ringtones, those have to be synced to the phone with iTunes. When you 
say the keyboard sort of freezes, is that in iTunes or just after you connect 
your phone? You might have to provide a bit more information here like what 
kind of computer is it (Windows PC/laptop  or Mac), what version of Windows do 
you have, what screenreader including version do you use and have you installed 
the newest version of iTunes?


Regards,
Sieghard




-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Eve
Sent: Saturday, September 20, 2014 12:20 PM
To: [email protected]
Subject: Sorry, more questions

Hi All,

I have three questions that I can't resolve.  I got my IPhone 5 on Wednesday 
and I love it!
First:  I can connect my iPhone to the computer, but can't add ringtones. 
It's like the computer keyboard freezes up, and I can't do anything.

Second:  How do you erase text and voicemail messages?

When I got the phone, I had someone at the Verizon store turn on voiceover for 
me as well as create an apple id.  Are there any other settings that I should 
change?
Thanks so much.  You guys are always so helpful!

Eve

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